Surat Gujarat Guest service agent Jobs – 3 Open Jobs Today

Front Office / Guest Service Agent
Hilton —Surat, Gujarat
- Weekend availability
- Hospitality
- English
- Guest services
- Flexible schedule
Virtual Front Desk
Macrotech —Surat, Gujarat
- From ₹15,000 a month
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Health insurance
- Flexible schedule
Quick apply
23h
Front Desk Manager
Hilton —Surat, Gujarat
- Weekend availability
- English
- Team management
- Guest services
- Flexible schedule
14d

Related jobs to explore

Based on your search for guest service agent

Business Development Representative
Houseit —Surat, Gujarat
If you have the ability to identify opportunities, communicate effectively, build relationships, and convert conversations into business, *Atelier would like to…
₹60,000 - ₹1,00,000 a month
Quick apply
1h
Front Office / Guest Service Agent
Hilton —Surat, Gujarat
As a Front Office / Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of…

I want to receive the latest job alerts for guest service agent in surat gujarat

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near surat gujarat

Guest Service Agent jobs in Nagasandra , Bengaluru, Karnataka

Customer Service 12th Pass jobs in Bengaluru, Karnataka

Guest Service Agent jobs in Panchkula, Haryana

Uber , Customer Service Associate jobs in Hyderabad, Telangana

Guest Service Agent jobs in Royapettah, Chennai, Tamil Nadu

Guest Service Agent jobs in Dwarka Mor Metro Station, Delhi, Delhi

Service Desk jobs in Hyderabad, Telangana

Front Desk Agent jobs in Kufri, Himachal Pradesh

Front Desk Agent jobs in Goregaon, Mumbai, Maharashtra

Travel Agent jobs in Chennai, Tamil Nadu

Travel Desk, Air Ticketing jobs in Hyderabad, Telangana

Front Desk Agent jobs in Jasola, Delhi, Delhi

Ai Agent Developer jobs in Hyderabad, Telangana

Front Desk Agent jobs in Naranpura, Ahmedabad, Gujarat

Front Office Manager jobs in Mumbai, Maharashtra

Front Desk Manager jobs in Jalandhar, Punjab

Spa Manager jobs in Kerala

Front Desk Manager jobs in Udaipur, Rajasthan

Front Desk Manager jobs in Pimpri Chinchwad, Maharashtra

Front Desk Manager jobs in Bankipur, Bihar

Front Office / Guest Service Agent

Hilton -
Surat, Gujarat

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Hospitality
Upselling
English
Guest services
Communication skills
Hotel experience

Full job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Long Description: You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a key role in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Front Office / Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

Previous experience in a guest service or front office role within the hospitality industry.
Strong communication and interpersonal skills, with the ability to handle guest inquiries and complaints professionally.
Proficiency in hotel property management systems (PMS) and general front office procedures.
Excellent multitasking skills and the ability to remain calm and professional in a fast-paced environment.
Proficiency in English; additional languages are a plus.
Ability to work flexible hours, including nights, weekends, and holidays.
A positive attitude and a genuine passion for providing exceptional guest service.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

guest service agent jobs in surat gujarat

Front Office / Guest Service Agent

Virtual Front Desk

Front Desk Manager

Related jobs to explore

I want to receive the latest job alerts for guest service agent in surat gujarat

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected