Thane Maharashtra Customer success manager Jobs – 26 Open Jobs Today

Customer Success Manager (Vaccine Counsellor)
INVC —Thane District, Maharashtra
- ₹2,60,000 - ₹3,60,000 a year
- Full-time
- CRM software
- Customer service
- English
- Work from home
Quick apply
22h
Program Manager – Enterprise Implementations
Gocomet —Thane District, Maharashtra
- Microsoft Excel
- Salesforce
- Project management
Quick apply
Senior Customer Success Manager
Gocomet —Thane District, Maharashtra
- Email
Quick apply
Real Estate SAAS CO
Vinicio Adivisory LLP —Thane District, Maharashtra
- From ₹7,00,000 a year
- Full-time
- Project management
- Software development
- In-person
- Paid sick time
Quick apply
10d
External Hiring|Sr Manager Operations|International|26112025
TGBPL TP India - IBU —Thane District, Maharashtra
- Full-time
- Remote
- Work from home
Account Manager - Digital and Sustainability
Siemens —Thane District, Maharashtra
- Full-time
- Salesforce
- Microsoft Office
- Manufacturing
4d
External Hiring|Assistant Manager Operations|International|20112025
TGBPL TP India - IBU —Thane District, Maharashtra
- Full-time
- Remote
- Work from home
IT+WFM
GyroHR —Thane District, Maharashtra
- From ₹5,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Software troubleshooting
- Health insurance
Quick apply
11d
Account Representative
Accurate Background India Private Limited —Thane District, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Sales Manager
HomeBazaar.com —Thane District, Maharashtra
- ₹2,00,000 - ₹7,00,000 a year
- Full-time
- Business development
Area Sales Professional – Retail & Residential Buildings
Siemens —Thane District, Maharashtra
- Full-time
- Electrical experience
- Bachelor's degree
- Diploma
Sales Associate-Real Estate
Envision Next —Thane District, Maharashtra
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
2d
IT Senior Manager
TGBPL TP India - DBU —Thane District, Maharashtra
- Remote
- Work from home
Assistant Manager|International|28092025
TGBPL TP India - IBU —Thane District, Maharashtra
- Full-time
- Remote
- Work from home
WFM Assistant Manager
TGBPL TP India - IBU —Thane District, Maharashtra
- Remote
- Work from home
Deputy General Manager
Revvity —Thane District, Maharashtra
- Microsoft Excel
- Customer service
- English
WFM Manager
TGBPL TP India - IBU —Thane District, Maharashtra
- Remote
- Work from home
Associate Center Manager
Cultfit —Kalyan, Maharashtra
- ₹25,000 - ₹28,000 a month
- Full-time
- Hospitality
- Sales
- Administrative experience
- Health insurance
- Flexible schedule
Quick apply
10d
Associate Center Manager
Cure fit —Kalyan, Maharashtra
- ₹25,000 - ₹28,000 a month
- Full-time
- Hospitality
- Sales
- Business development
- Health insurance
- Flexible schedule
Quick apply
IT Manager
TGBPL TP India - IBU —Thane District, Maharashtra
- Full-time
- Remote
- Work from home

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Customer Success Manager (Vaccine Counsellor)

INVC
Thane District, Maharashtra

Quick apply

Job details

Permanent | Full-time
₹2,60,000 - ₹3,60,000 a year
22 hours ago

Benefits

Work from home

Qualifications

CRM software
Customer service
English
Customer support
Typing
Communication skills

Full job description

About INVC

INVC – Apna Family Vaccination Centre is a fast-growing healthcare startup focused on vaccination and preventive healthcare services across India.

Our mission is simple: Protect every family from vaccine-preventable diseases through trusted, guideline-based vaccination services.

We are building a category-defining healthcare brand in vaccination, travel health and preventive wellness.

Role: Customer Success Manager (Vaccine Counsellor)

Location: Thane (Office Role)

Employment Type: Full-time

Work Model: 6 days/week (Up to 1 Work from Home day per week based on business requirements)

About the Role

We are looking for an energetic, customer-obsessed, and highly assertive Customer Success Manager to become the trusted first point of contact for our customers.

This is not a typical call centre or telecalling role.

You will counsel customers as a consultant, understand their health and vaccination requirements, recommend vaccinations based on national and international guidelines, resolve their concerns, and ensure an exceptional customer experience from enquiry to vaccination.

You should enjoy talking to people, solving problems, and taking complete ownership of every customer interaction.

Key Responsibilities

 Respond promptly to all incoming customer enquiries via calls, WhatsApp, email, and website leads.

 Understand customer requirements through effective questioning and active listening.

 Counsel customers regarding appropriate vaccinations based on age, health conditions, travel, occupation, and risk profile.

 Explain vaccination schedules, benefits, pricing, and available services in a simple and confident manner.

 Address objections and resolve customer concerns with empathy and scientific accuracy.

 Convert enquiries into confirmed appointments while maintaining high customer satisfaction.

 Coordinate with operations, nursing, and logistics teams to ensure seamless service delivery.

 Maintain accurate customer records within CRM systems.

 Follow up proactively with pending enquiries and scheduled customers.

 Consistently achieve enquiry response, conversion, and customer satisfaction targets.

 Deliver a premium customer experience that builds long-term trust in the INVC brand.

Ideal Candidate

 Excellent spoken and written English.

 Strong communication and interpersonal skills.

 Highly confident and assertive personality.

 Exceptional listening and counselling skills.

 Customer-first mindset.

 Ability to handle objections professionally.

 Strong ownership and accountability.

 Ability to work under pressure while maintaining service quality.

 Positive attitude and willingness to learn.

 Comfortable using CRM systems and digital communication tools.

Experience

 1–5 years of experience in Customer Success, Customer Support, Counselling, Inside Sales, Healthcare Coordination, Hospitality, Aviation, or Premium Customer Service.

 Experience in healthcare, diagnostics, insurance, wellness, pharmacy, hospitals, or vaccination services will be an added advantage.

What Success Looks Like

Within your first six months, you will:

 Consistently respond to customer enquiries with speed and professionalism.

 Achieve high lead-to-appointment conversion rates.

 Maintain excellent customer satisfaction.

 Become a trusted vaccination advisor for customers.

 Contribute to making INVC the most trusted vaccination brand in India.

Why Join INVC?

 Be part of India's first Vaccination-as-a-Service (VaaS) platform.

 Work in one of India's fastest-growing preventive healthcare companies.

 Learn directly from experienced healthcare and business leaders.

 Build a meaningful career while improving public health.

 Fast-track growth based on performance and ownership.

 Opportunity to create real impact by protecting thousands of families every year.

To apply, share:

 Interested candidates may share their CV at [email protected] with subject line: Customer Success Manager (Vaccine Counsellor)

 Current and expected salary

Pay: ₹260,000.00 - ₹360,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in thane maharashtra

Customer Success Manager (Vaccine Counsellor)

Program Manager – Enterprise Implementations

Senior Customer Success Manager

Real Estate SAAS CO

External Hiring|Sr Manager Operations|International|26112025

Account Manager - Digital and Sustainability

External Hiring|Assistant Manager Operations|International|20112025

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