Tn Merit recruitment Jobs – 55 Open Jobs Today

Customer Service Representative
Concentrix —Chennai, Tamil Nadu
- Full-time
- Customer service
- Bachelor's degree
- Computer skills
Operations Staff IWH
DHL —Madurai, Tamil Nadu
- Weekend availability
- English
- Travel
- Data entry
- Health insurance
- Paid time off
11d
Customer Experience Lead
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Communication skills
10h
Academic Counselor
UpGrad Education Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Microsoft Office
- Bachelor's degree
- Health insurance
Quick apply
Human Resources
Leaap International —Chennai, Tamil Nadu
- Email
- Master's degree
- MBA
Manager - Human Resources - MRO
DHL —Chennai, Tamil Nadu
- Email
- Master's degree
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
10d
Calling all Software Engineers!
ValGenesis —Chennai, Tamil Nadu
- Full-time
- Machine learning
- AI
Quick apply
Senior Executive - Operations - TPH
DHL —Tamil Nadu
- Email
- Up to 50% travel
- Customer service
- Bachelor's degree
- Health insurance
- Paid time off
Junior Quality Analyst
ValGenesis —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Delivery Business Systems Analyst
Flex LTD —Chennai, Tamil Nadu
- Full-time
- Azure
- Oracle
- SQL
- Paid time off
15h
Desktop support Engineer
Flex LTD —Coimbatore, Tamil Nadu
- Full-time
- Software troubleshooting
- Windows
- Bachelor's degree
- Paid time off
6d
Associate Territory Manager - MUI
DHL —Madurai, Tamil Nadu
- Email
- Management
- Up to 50% travel
- Sales
- Health insurance
- Paid time off
10d
Territory Service Representative CMT
DHL —Chennai, Tamil Nadu
- Weekend availability
- Up to 50% travel
- English
- Travel
- Health insurance
- Paid time off
5d
Team Lead- Endpoint Solutions
TD Synnex —Chennai, Tamil Nadu
- Full-time
- Up to 50% travel
- Sales
- Business development
Associate Consultant - IT
Flex LTD —Chennai, Tamil Nadu
- Full-time
- Customer service
- Java
- Analysis skills
- Paid time off
Territory Service Representative KLY
DHL —Chennai, Tamil Nadu
- Weekend availability
- Up to 50% travel
- English
- Travel
- Health insurance
- Paid time off
5d
Senior Executive - Accounts - MRO
DHL —Chennai, Tamil Nadu
- Email
- Microsoft Excel
- Oracle
- ERP systems
- Health insurance
- Paid time off
11d
Consultant – IT
Flex LTD —Chennai, Tamil Nadu
- Full-time
- Computer Science
- ERP systems
- SQL
- Paid time off
11d
Junior Data Engineer - IT
Flex LTD —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Data analysis skills
- SQL
- Paid time off
Associate Territory Manager - GND
DHL —Chennai, Tamil Nadu
- Email
- Up to 50% travel
- Sales
- Master's degree
- Health insurance
- Paid time off
3d

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Customer Service Representative

Concentrix -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Customer service
Bachelor's degree
Computer skills

Full job description

Job Description

Essential Functions/Core Responsibilities

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

Maintain basic knowledge of client products and/or services

Prepare complete and accurate work including appropriately notating accounts as required

Participate in activities designed to improve customer satisfaction and business performance

Offer additional products and/or services

Track, document and retrieve information in call tracking database

Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

In case you are selected for a Content Moderator role, please note that:

1. The nature of the job will include accessing explicit content that includes text, picture, video etc.

2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.

3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service

Candidate Profile

Graduate / Undergraduate in any discipline (may vary basis the job requirement)

0 to 3 years of relevant experience

Courteous with strong customer service orientation

Strong computer navigation skills and PC Knowledge

Ability to effectively communicate, both written and verbally

Dependable with strong attention to detail

Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

Tolerance for repetitive work in a fast-paced, high production work environment

Ability to work as a team member, as well as independently

Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner

Ability to rotate shifts, as needed

Based on location and/or program, additional experience/skills may be required

Job requirements may vary by country and will not contravene any local laws

Career Framework Role

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

Ability to effectively communicate, both written and verbally
Listen attentively to customer needs and concerns; demonstrate empathy
Clarify customer requirements; probe for and confirm understanding of requirements or problem
Confirm customer understanding of the solution and provide additional customer education as needed
Ability to learn including strong problem-solving skills
Demonstrate strong probing and problem-solving skills
Should be able to handle complex queries
Should be able to resolve customer queries independently

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

NOTICE: Recruitment Fraud Alert

Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.
Learn more: https://www.concentrix.com/scam-warning/

Apply Now

Refine Your Search

merit recruitment jobs in tn

Customer Service Representative

Operations Staff IWH

Customer Experience Lead

Academic Counselor

Human Resources

Manager - Human Resources - MRO

Calling all Software Engineers!

Senior Executive - Operations - TPH

Junior Quality Analyst

Delivery Business Systems Analyst

Desktop support Engineer

Associate Territory Manager - MUI

Territory Service Representative CMT

Team Lead- Endpoint Solutions

Associate Consultant - IT

Territory Service Representative KLY

Senior Executive - Accounts - MRO

Consultant – IT

Junior Data Engineer - IT

Associate Territory Manager - GND

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