Up Customer relations representative Jobs – 6 Open Jobs Today

Senior Associate/Assistant Manager Field Sales Lucknow
DSV —Kanpur, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Assistant Manager - Field Sales, Sales & Marketing
DSV —Kanpur, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Promotion Representative
Kokuyo Camlin —Kanpur, Uttar Pradesh
Sales Representative
Kokuyo Camlin —Mathura, Uttar Pradesh

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To develop prospect business in particular route pairings (country to country or trade to market pairs) within the DSV Trade Lanes and responsible to grow the…
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Senior Associate/Assistant Manager Field Sales Lucknow

DSV -
Kanpur, Uttar Pradesh

Apply Now

Job details

Full-time
8 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Go
Procurement
Computer literacy
English
Master's degree
Sales
Bachelor's degree
MBA

Full job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 120807
Time Type: Full Time

Position:

Senior Associate/Assistant Manager– Field Sales

Surname / Name:

Department / Location:

Sales & Commercial – Lucknow

Line Reporting:

Territory Sales Manager

Matrix Reporting:

None

Hiring Date:

Last revision date:

January 2024

Purpose of the position

To develop prospect business in particular route pairings (country to country or trade to market pairs) within the DSV Trade Lanes and responsible for growing the assigned routes based on an aligned sales plan, customer target list and personal KPI’s.

Handling pre-sales activities for Sales Team; following and obtaining customer feedback for with focus on region.
Generating business for all the products Air/Sea/Custom clearance & Insurance.
Achieve set individual GP & Volume target (Trade Lane & LCL)
15% of Budgeted GP & Volume should be from new Logos
No of sales visits 60 and Min No of Joint Sales visits 5 per month to be done by the individual
Keep positive frame of mind and help in maintaining working environment of branch.
Ensure customers are provided with credit after proper verification.
Responsibility for collection of payments from all the credit customers.
Maintain & develop relationships with customers and help in enhancing business growth

Key Tasks

Sales Administration

Process Inquiries for all the products (Air & Sea freight –Origin & Destination charges)
Preparation of Standard Operating Procedures - SOP/IOP in collaboration with internal stake holders and lead the account transition through a coordinated implementation with stake holders
To ensure a mutually signed-off SOP is in place between client and organization within 2 days of account on boarding (signed-off has to be done by sales, customer service & operations)
Report Sales activity into the CRM tool
50 open opportunities from 30 customers in CRM
Submit weekly sales visit plan to the line manager
Pursue activities to achieve set KPI’s
Filling of CAF/SME as prescribed by the organization
Any other task assigned by the management

Business Development

To do Sales activity for DSV Air and Sea Pvt Ltd for the particular region.
Build Business relations with Prospects & Existing customers by regular client visits.
Follow-up on Quotations and obtain customer feedback.
Negotiate and Close deals.
Achieve set individual GP & Volume target set by management.
Generate Sales leads for Overseas Branches

To work towards achieving set Sales KPI’s of the Branch.
To jointly work with the team in Trade Lane development.
To perform regular market surveys and gauge the market pulse and keep abreast with the moves of the Competition.
To collect regular feedback from Customers to gauge Customer delight and effect improvement wherever necessary

Decision Making Authority

Authorities as delegated by the Regional Sales Manager / Territory Sales Manager, in accordance with DSV standards and guidelines

Function / Market & Industry Knowledge / Business Acumen / Process working

Good knowledge of our products and the global trade lanes
Good knowledge of procurement and capacity management for air and ocean Profound knowledge markets trends and opportunities in various

Skills & Competencies

Taking responsibility & initiating action: Accepts responsibility for own actions and decisions; recognizes problems and takes initiative and calculated risks; works independently and takes on new responsibilities and/or additional work..

Solving problems & making decisions: Recognizes problems and recommends solutions; makes timely and quality decisions based on sound facts.

Focusing on customers: Develops relationships with customers; continually focuses on and responds to customers (external and internal) current and future needs; listens to and understands customer needs; deals with customer complaints effectively.

Working with others: Works as an effective and productive member of the team; acknowledges conflict and resolves interpersonal issues; respects other opinions and provides and shares information; uses informal relationships for support and as a resource.

Generating new ideas & embracing change: Demonstrates openness to new ideas; adapts to and supports change; comes up with useful ideas to improve the way we do things

6) Delivering results: Is able to prioritize tasks and to plan and organize own work; delivers comprehensive results in an accurate, reliable, complete and timely manner; deals with obstacles and looks for solutions.

Educational background / Work experience

5+ years of work experience (minimum)
Gathering and analyzing of market data (various industries)
Worked in an international company within a matrix organization
Graduate/MBA

Language Skills

Fluent in English (written and spoken)
Other languages (written and spoken) preferred

Computer Literacy

Good knowledge of Microsoft® Office Software (Excel®, Word, PowerPoint® and others)
Good knowledge of Customer Relationship Management tools, Microsoft Dynamic Tools

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

Apply Now

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customer relations representative jobs in up

Senior Associate/Assistant Manager Field Sales Lucknow

Assistant Manager - Field Sales, Sales & Marketing

Promotion Representative

Sales Representative

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