Virgonagar Bengaluru Karnataka Customer success manager Jobs – 2420 Open Jobs Today

Strategic Customer Success Manager (Enterprise B2B SaaS - US)
Unifize —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Computer Science
- Engineering
- Public speaking
Quick apply
Customer Success Manager- US Clients
Hudson Manpower —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Bachelor's degree
Quick apply
Customer Success Manager, MidMarket APAC (Strategic Customer Success Team)
SEMrush —Bengaluru, Karnataka
- Communication skills
- Marketing
- Paid time off
Customer Success Manager, Senior Manager (Salesforce exp must)
Salesforce —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Salesforce
- AI
- Communication skills
Customer Success Manager - Strategic Accounts
Richpanel —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Customer Success Manager (Bangalore, India)
Atomicwork Inc —Bengaluru, Karnataka
- Hybrid work
- Up to 50% travel
- Project management
- Travel
- Paid time off
- Paid sick time
Quick apply
Customer Success Manager
Almabase —Bengaluru, Karnataka
- Full-time
- Remote
- Customer service
- AI
- Communication skills
Customer Success Manager (CSM)
Palo Alto Networks —Bengaluru, Karnataka
- Full-time
- Salesforce
- Presentation skills
- Travel
13d
Associate Customer Success Manager
o9 Solutions —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Oracle
- Master's degree
- Project management
- Work from home
Customer Success Account Manager
Richpanel —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Customer Success Manager-Deputy Manager-Bangalore
Vodafone —Bengaluru, Karnataka
- Full-time
- Data analysis skills
- SQL
- Communication skills
Customer Success Manager - US Accounts
PinnacleU —Bengaluru, Karnataka
- ₹15,00,000 - ₹18,00,000 a year
- Full-time
- English
- Communication skills
Quick apply
Associate Customer Success Manager - Technical
o9 Solutions —Bengaluru, Karnataka
- Weekend availability
- Remote
- Salesforce
- SQL
- APIs
Strategic Key Account Manager –Bangalore / Chennai
Hach —Bengaluru, Karnataka
- Full-time
- Remote
- CRM software
- Oracle
- Sales
- Health insurance
- Work from home
Senior Director - Customer Success
Locus.sh —Bengaluru, Karnataka
- Full-time
- Salesforce
- Mentoring
- AI
Senior Customer Success Manager – Technical Support
IBSFINtech —Bengaluru, Karnataka
- Full-time
- Computer Science
- Salesforce
- Engineering
Customer Success Manager
Evolko Systems —Bengaluru, Karnataka
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Quick apply
9h
Customer Success Manager I
PowerSchool Group LLC —Bengaluru, Karnataka
- Full-time
- Salesforce
- Microsoft Office
- Bachelor's degree
Senior Customer Success Manager
Proofpoint —Bengaluru, Karnataka
- Email
- Project management
- Bachelor's degree
- Travel
Customer Success Manager
Saviynt —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
Quick apply

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Strategic Customer Success Manager (Enterprise B2B SaaS - US)

Unifize
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹15,00,000 - ₹25,00,000 a year

Qualifications

BCS
Computer Science
Enterprise Software
Engineering
Data structures
Public speaking
Bachelor's degree
B2B
Manufacturing
AI
Account management
Time management

Full job description

Job Title: Startegic Customer Success Manager

Location: Bangalore

Note: Our customers are in the US, so this may require you to travel and work non-standard hours.

Company Overview:

At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and innovate. Our eQMS platform accelerates product development and process innovation.

In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress.

Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following key areas:

No code process builder
Intuitive, chat-based collaboration
Low-code automation
Standard integrations
AI agentic workflows

You should also check out our medical device landing page as well, including the overview video, to get a sense of how we currently position ourselves.

Role Overview

The role combines customer ownership with structured solution design. You will work directly within the platform to translate business processes into scalable workflows, driving measurable outcomes for customers.

Industry understanding is a plus, but not required.

This role sits at the intersection of customer success, solution design, and platform configuration.

Key Responsibilities

Act as the primary owner and trusted advisor for assigned accounts.
Drive adoption and measurable value through structured workflow design and platform configuration.
Own account health, including renewal readiness, churn risk mitigation, and expansion.
Conduct outcome-focused QBRs aligned to ROI and process improvement.
Identify and execute expansion opportunities across teams and departments.
Proactively identify usage gaps and optimize live implementations.
Develop and deliver targeted training for different user personas.
Collaborate with Product and Engineering to resolve issues and improve implementation quality.
Represent customer needs internally with a clear articulation of business impact.
Maintain high customer satisfaction, loyalty, and referenceability.

Ideal Qualifications

Customer success (some or all of the following):
- 2–4+ years of experience in Customer Success, Implementation, or Account Management in a B2B SaaS environment.
- Experience working with enterprise or mid-market customers (experience managing $50,000+ ACV accounts is preferred).
- Experience speaking with US-based customers and users
Building no-code solutions (some or all of the following):
- Experience working with no-code or low-code platforms.
- Demonstrated systems thinking capability.
- Strong understanding of data structures, workflows, and process design.
- Familiarity with basic programming or logical constructs.
- Bachelor’s degree in Engineering, Business, or related field.
Industry experience:
Experience in one or more of the following areas
- Manufacturing (automotive, aerospace, or related industries)
- Life sciences (medical devices, pharma, food processing)
- Functions such as Quality, R&D, Procurement, or Maintenance
- Enterprise software implementation (e.g., ERP, CRM)
Other characteristics:
- Self-starter with strong ownership and grit
- First-principle thinking and problem-solving ability.
- Incredible time-management and task management skills
Bachelor’s degree in Computer Science, Engineering, Business, or related field.

What Success in This Role Looks Like

Customers adopt and expand usage of the platform across teams/departments.
Workflows are structured, scalable, and aligned to measurable outcomes.
Customers see clear ROI and process improvement.
Implementation quality reduces reactive support and escalations.
Accounts grow through value-driven expansion.

Quick apply

Refine Your Search

customer success manager jobs in virgonagar bengaluru karnataka

Strategic Customer Success Manager (Enterprise B2B SaaS - US)

Customer Success Manager- US Clients

Customer Success Manager, MidMarket APAC (Strategic Customer Success Team)

Customer Success Manager, Senior Manager (Salesforce exp must)

Customer Success Manager - Strategic Accounts

Customer Success Manager (Bangalore, India)

Customer Success Manager

Customer Success Manager (CSM)

Associate Customer Success Manager

Customer Success Account Manager

Customer Success Manager-Deputy Manager-Bangalore

Customer Success Manager - US Accounts

Associate Customer Success Manager - Technical

Strategic Key Account Manager –Bangalore / Chennai

Senior Director - Customer Success

Senior Customer Success Manager – Technical Support

Customer Success Manager

Customer Success Manager I

Senior Customer Success Manager

Customer Success Manager

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