Job Description – Banquet Sales Coordinator
Department: Sales & Marketing – Banquets
Position: Banquet Sales Coordinator
Location: As per business requirement
Job Summary
The Banquet Sales Coordinator will support the Banquet Sales team in managing client enquiries, coordinating event requirements, preparing proposals and banquet documentation, and ensuring smooth communication between clients and internal departments. The role requires strong coordination, communication, and organizational skills to ensure excellent client service and successful execution of events.
Key Responsibilities
- Handle and coordinate banquet and event enquiries received through various channels.
- Assist the Banquet Sales team in preparing proposals, quotations, and presentations for clients.
- Coordinate with clients regarding event requirements, dates, venue availability, menus, and other arrangements.
- Prepare and maintain banquet event documentation, including Banquet Event Orders (BEOs), contracts, quotations, and event files.
- Coordinate with Operations, Food & Beverage, Kitchen, Front Office, Housekeeping, and other concerned departments for smooth event execution.
- Maintain and update the banquet sales enquiry tracker and event calendar.
- Follow up with prospective clients for confirmations and conversions.
- Ensure timely communication of event details and last-minute changes to all concerned departments.
- Assist in conducting site inspections and client meetings.
- Coordinate advance payments, billing requirements, and other commercial documentation with the Finance team.
- Maintain proper records of client communication, contracts, and event-related documents.
- Support the Banquet Sales team in achieving revenue and business targets.
- Follow up on post-event feedback and maintain strong client relationships.
- Prepare daily, weekly, and monthly reports related to banquet enquiries, conversions, and business performance.
- Ensure all activities are carried out in accordance with company policies and service standards.
Key Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong coordination and follow-up abilities.
- Good customer service and relationship management skills.
- Ability to manage multiple tasks and deadlines.
- Attention to detail and strong organizational skills.
- Knowledge of banquet operations and event coordination.
- Proficiency in MS Office, especially Excel, Word, and PowerPoint.
- Ability to work in a fast-paced hospitality environment.
Qualification & Experience
- Graduate in Hotel Management, Hospitality Management, Business Administration, or a related field.
- Freshers with excellent communication and coordination skills may also be considered.
Work Schedule
- Flexible to work as per business and event requirements, including weekends and holidays.
Reporting To
- Banquet Sales Manager / Assistant Director of Sales / Director of Sales
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Provident Fund
Work Location: In person
