We are seeking a motivated and energetic Telecaller to join our Petroleum and EV Charging Station business. The candidate will be responsible for generating leads, contacting potential customers, promoting petroleum products and EV charging solutions, scheduling meetings, and maintaining strong customer relationships. The role requires excellent communication skills, customer-focused behavior, and the ability to achieve sales targets.
Key Responsibilities
- Make outbound calls to prospective customers, dealers, distributors, transporters, fleet operators, and business owners.
- Introduce and promote the company's petroleum products, fuel solutions, and EV charging station services.
- Generate qualified leads and schedule appointments for the sales team.
- Follow up with existing and potential customers regarding inquiries, quotations, and business opportunities.
- Maintain accurate records of customer interactions in CRM or Excel.
- Handle customer queries and provide information about products, pricing, and services.
- Conduct regular follow-ups to convert leads into business opportunities.
- Build and maintain positive customer relationships.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Collect market feedback and share insights with management.
- Assist in customer retention and after-sales support activities.
Required Qualifications
- Graduate in any discipline (preferred).
- 0–3 years of experience in telecalling, telesales, customer service, or business development.
- Freshers with excellent communication skills may also apply.
- Basic knowledge of MS Office (Excel, Word, Email).
- Knowledge of petroleum, fuel distribution, logistics, or EV charging industry will be an added advantage.
Skills Required
- Excellent verbal communication and interpersonal skills.
- Strong convincing and negotiation abilities.
- Customer-oriented approach.
- Ability to handle objections professionally.
- Good organizational and follow-up skills.
- Ability to work independently and as part of a team.
- Target-oriented mindset.
Key Performance Indicators (KPIs)
- Number of calls made per day.
- Leads generated and qualified.
- Appointment conversion ratio.
- Customer follow-up effectiveness.
- Monthly sales support contribution.
- Customer satisfaction and retention.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
