Assists in the co-ordination and monitoring of all meetings and conference business
Assists in managing the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planning
Assists in managing the rooming list process
Co-ordinate the allocation of space for the conference and associated events
Conduct room familiarisations and site inspections
Monitor competitor activities
Supervise the functioning of all banqueting department employees, facilities, sales and costs, to ensure maximum departmental profit is achieved
Controls and analyses, on an on-going basis, the following, in an effort to ensure optimum performance:
Quality levels of product and service
Guest satisfaction
Merchandising and Marketing
Operating costs
Sanitation, cleanliness and hygiene
Assists in the coordination and liaison with the Food and Beverage Manager and the Executive Chef, the pricing and preparation of banquet menus, and beverages and wine lists by taking into consideration such factors as:
Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.
Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
