Profile: Visa Counsellor
We are seeking a dedicated and detail-oriented Visa Counsellor to join our team for the Day shift. The role involves assisting clients with immigration and visa processes, providing professional guidance, and ensuring accurate documentation in compliance with immigration laws and regulations. The ideal candidate should have strong communication skills, the ability to manage international client queries, and adaptability to work in a day shift environment.
Key Responsibilities
- Provide counselling to clients regarding visa categories, eligibility, and documentation requirements.
- Conduct client assessments and suggest suitable visa/immigration options.
- Assist in preparing and reviewing visa applications, ensuring accuracy and compliance with regulations.
- Stay updated with immigration policies, rules, and procedural changes.
- Handle international client queries via calls, emails, and virtual meetings.
- Ensure timely follow-ups and maintain detailed case records.
- Coordinate with internal teams and external authorities when required.
Requirements
- Bachelor’s degree in any discipline.
- Minimum 2 years of prior experience as a Visa Counsellor (mandatory).
- Strong verbal and written communication skills in English (knowledge of additional languages is a plus).
- Sound knowledge of visa processes (study visa, tourist visa, etc.).
- Ability to work independently with attention to detail and accuracy.
- Proficiency in MS Office and CRM tools.
Key Skills
- Immigration counselling
- Client relationship management
- Documentation and compliance
- Problem-solving and adaptability
- Cross-cultural communication
Work Schedule
- Shift: Day Shift
- Location: Chandigarh
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Education:
- Secondary(10th Pass) (Preferred)
Experience:
- Study visa Counselling: 2 years (Preferred)
Language:
Location:
- Chandigarh, Chandigarh (Preferred)
Work Location: In person
