We are seeking a skilled and motivated IT Support to join our IT team. The ideal candidate will be responsible for maintaining computer systems, troubleshooting technical issues, supporting end-users, and ensuring the smooth operation of the organisation's IT infrastructure.
Key Responsibilities
- Provide technical support to employees for hardware, software, and network-related issues.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Monitor and maintain IT systems, networks, and security protocols.
- Troubleshoot and resolve technical problems in a timely manner.
- Manage user accounts, permissions, and access controls.
- Assist with software deployments, updates, and system upgrades.
- Maintain documentation of IT assets, procedures, and support tickets.
- Collaborate with vendors and service providers when required.
- Ensure compliance with company IT policies and cybersecurity standards.
- Provide basic training and guidance to end-users on IT systems and applications.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 0 -1 years of experience in IT support, system administration, or a similar role.
- Strong knowledge of Windows and/or Linux operating systems.
- Experience with Microsoft 365, Active Directory, and networking fundamentals.
- Understanding of cybersecurity best practices.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
Preferred Qualifications
- Certifications such as CompTIA A+, Network+, Microsoft Certified, or equivalent.
- Experience with cloud platforms such as Microsoft Azure or Amazon Web Services.
- Knowledge of virtualisation technologies and backup solutions.
Key Skills
- Technical Troubleshooting
- Network Administration
- System Maintenance
- Help Desk Support
- Cybersecurity Awareness
- Hardware & Software Management
- Communication Skills
- Time Management
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
