E-Commerce Integration Specialist
Location Gurugram - Haryana, India
FORVIA HELLA is a listed international automotive supplier. As a company of the FORVIA Group, FORVIA HELLA stands for high-performance lighting technology and vehicle electronics and, with the Lifecycle Solutions Business Group, also covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles. With currently around 34,000 employees at over 125 locations, the company is active worldwide and generated adjusted sales of €8.0 billion in the fiscal year 2025.
YOUR TASKS
The ideal candidate is a Solutions Engineer / Integration Specialist with B2B E-Commerce experience, capable of discussing API architecture with developers in the morning and customer business processes with sales teams in the afternoon. They combine technical integration expertise with strong stakeholder management skills and can become the digital integration expert supporting global customer growth initiatives.
Position Summary
›The function will support the Global E-Commerce Sales Team by designing, implementing, and maintaining digital integrations between the company's systems and customer platforms.
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›The role focuses on enabling automated business processes through APIs, stock feeds, pricing interfaces, and other digital data exchanges.
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›The function will collaborate with customers, internal IT teams, ERP specialists, and global sales teams to ensure seamless digital connectivity and support the company's digital commerce growth strategy.
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›This position is based in India and operates as part of the Global E-Commerce organization, supporting customers and stakeholders across multiple regions.
Main Responsibilities
›Customer Integration Projects
- Lead technical onboarding of customers for B2B digital integrations.
- Analyze customer requirements for automated ordering processes.
- Define and document interface specifications.
- Coordinate integration projects between customers and internal technical teams.
- Support customer testing, validation, and go-live activities.
›API Development & Management
- Design, develop, and maintain RESTful API integrations.
- Support API-based order transmission.
- Implement customer interfaces for:
- Order placement
- Order status requests
- Product information
- Inventory availability
- Pricing requests
- Customer-specific catalogs
- Monitor API performance and troubleshoot issues.
›E-Commerce Process Automation
- Identify opportunities to automate customer transactions.
- Reduce manual processing through digital workflows.
- Improve data quality and transaction efficiency.
Data Integration & Feeds
Build and maintain:
Stock feeds
Product feeds
Pricing feeds
Customer master-data interfaces
Support various integration formats
REST APIs
JSON
XML
CSV
EDI
Stakeholder Management
Act as technical liaison between:
Customers
Global E-Commerce Sales
IT Development Teams
ERP Teams
Product Data Management Teams
Translate business requirements into technical solutions.
Documentation & Governance
Create technical documentation.
Maintain API specifications.
Define integration standards and best practices.
Support compliance with IT security and data protection requirements.
YOUR QUALIFICATIONS
Professional Experience
Minimum
3+ years experience in:
API integration
System integration
E-Commerce technology
B2B digital commerce
Preferred
Experience working with international customers.
Experience supporting global sales organizations.
Experience in manufacturing or industrial distribution.
Technical Skills (required)
APIs
- REST APIs
- JSON
- XML
- API testing tools such as Postman
Data Integration
- CSV
- Data mapping
- Data validation
Systems Knowledge
- ERP concepts (SAP experience preferred)
- Product information management
- CRM systems
Databases
Experience with one or more Integration Platforms
Preferred skills
SalesForce
API Gateway solutions
Middleware software (e.g. ChannelPilot)
Power BI
Microsoft Power Platform
EDI standards (EDIFACT, ANSI X12)
Soft Skills
Strong communication skills
Customer-facing consulting mindset
Project management capability
Analytical thinking
Problem-solving skills
Ability to work across cultures and time zones
Self-driven and proactive personality
Even if you do not meet all our requirements, do not hesitate to apply to us, because the further development of our employees is very important to us and opens up a wide range of opportunities for you in our company.
FORVIA HELLA stands for the variety of all employees. Inclusion and diversity are firmly anchored in our company culture. We are continuously looking for new team players and welcome applications from all interested parties, regardless of their ethical and social background, age, religion, gender, disability, sexual orientation or identity.
Pallavi Sinha
Plot no 184, udhog vihar
Phase 1
