LOCATION: Guwahati, Tinsukia, Itanagar
QUALIFICATION: Degree or Diploma in Mechanical/Electrical Engineering
EXPERIENCE: 6 to 12 Years
ROLES AND RESPONSIBILITIES:
- Erection and commissioning of products supplied by CHIPL.
- Imparting training to customer team regarding safety, operation and maintenance of CHIPL product.
- E & C / health checkup of machines/ service reports generation & customer signing.
- Execution of after sales maintenance service of product (under warranty, post warranty & preventive).
- Coordination with customer for providing preventive maintenance services.
- Analysis and resolution of customer complaint.
- Payment follows up and collection from customer.
- Recommending spare parts to customers & generating leads.
- AMC/YCC service contract promotion & conversion.