Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : BlueYonder Warehouse Management
Good to have skills : A&D Aftermarket
Minimum
12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with various teams to ensure seamless operations, analyzing system performance, and implementing solutions to enhance system efficiency. You will also be responsible for monitoring system health and providing support to users, ensuring that all components function optimally to meet business needs. Your role will require a proactive approach to problem-solving, as you will be tasked with diagnosing issues and implementing effective solutions in a timely manner.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in BlueYonder Warehouse Management.
- Good To Have Skills: Experience with A&D Aftermarket.
- Strong understanding of warehouse management processes and logistics.
- Experience in troubleshooting and resolving software issues.
- Familiarity with system integration and data flow management.
Additional Information:
- The candidate should have minimum 12 years of experience in BlueYonder Warehouse Management.
- This position is based at our Chennai office.
- A 15 years full time education is required.
