Debt Recovery Officer (DRO) – Job Opportunity
Company: TVS Credit Services Ltd.
Position: Debt Recovery Officer (DRO)
Location: Lucknow, Uttar Pradesh
Employment Type: Full-Time
Salary: ₹16,500 – ₹50,000 per month*
Incentives: Attractive performance-based incentives
About the Role
We are looking for energetic, responsible and target-oriented Debt Recovery Officers (DROs) to join our Collection & Recovery team in Lucknow.
The selected candidate will be responsible for managing assigned customer accounts, following up on pending payments and ensuring timely recovery of outstanding dues while maintaining professional and respectful communication with customers.
Key Responsibilities
- Visit customers and follow up for pending loan payments.
- Manage assigned collection cases and achieve monthly recovery targets.
- Communicate with customers regarding overdue payments and repayment options.
- Maintain regular follow-up on assigned cases until payment is received.
- Update collection/recovery status accurately in the company's system.
- Maintain proper records of customer interactions and field visits.
- Follow company policies, collection guidelines and professional standards.
- Ensure good customer handling while achieving recovery targets.
Who Can Apply?
- Candidates with 0–5 years of experience in collection, recovery, sales, field operations or customer handling can apply.
- Freshers with good communication skills and a willingness to work in the field are also welcome.
- Candidates having experience in Banking, NBFC, Finance, Loan Collection or Debt Recovery will be preferred.
- Must be comfortable with field visits and customer interaction.
- Good communication and negotiation skills.
- Target-oriented and self-motivated personality.
- Basic knowledge of smartphones and mobile applications.
What We Offer
Salary: ₹16,500 – ₹50,000 per month*
Very Attractive Performance-Based Incentives
Career growth opportunities.
Supportive and professional working environment.
Recognition for good performance.
Opportunity to gain experience in the Banking & NBFC industry.
Growth opportunities for high-performing employees.
Why Join Us?
If you are someone who enjoys field work, customer interaction, target achievement and performance-based earnings, this can be a great opportunity for you.
Your earnings can grow significantly with your performance through our attractive incentive structure.
Interested Candidates
Send your updated CV/Resume to apply at : [email protected]
Location: Lucknow
Pay: ₹16,500.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Life insurance
Work Location: In person
