Operations Manager – Residential ApartmentsRoles & Responsibilities
- Manage the overall operations and maintenance of residential apartment communities.
- Supervise housekeeping, security, engineering, horticulture, and other support services.
- Ensure timely resolution of resident complaints and maintain high customer satisfaction.
- Monitor vendor performance and ensure compliance with service level agreements (SLAs).
- Plan and oversee preventive and corrective maintenance activities.
- Manage operational budgets and control costs effectively.
- Ensure compliance with statutory, safety, and quality standards.
- Coordinate with Resident Welfare Associations (RWAs)/Apartment Owners Associations (AOAs) and other stakeholders.
- Prepare operational reports and monitor key performance indicators (KPIs).
- Lead, train, and motivate the operations team to achieve service excellence.
Qualification
- B.E./B.Tech in Electrical Engineering.
- 7–10+ years of experience in Facility Management Services (FMS).
- Minimum 3 years of experience in a managerial role handling residential apartment communities.
- Strong knowledge of electrical systems, preventive maintenance, vendor management, and residential facility operations.
Pay: ₹50,000.00 - ₹55,000.00 per month
Benefits:
Work Location: In person
