Guest Service: Greet and welcome guests, ensuring a high level of customer satisfaction. Address any guest concerns or complaints promptly and professionally. • Staff Management: Supervise and coordinate the activities of the dining room staff, including servers, bussers, and hosts. Provide training and support to ensure high standards of service. • Order Management: Take and relay food and beverage orders accurately. Ensure timely delivery of orders and monitor the quality of food and beverages served. • Table Management: Oversee table assignments and reservations to optimize seating and service efficiency. Ensure tables are set up correctly and maintained throughout service. • Communication: Liaise between the kitchen and dining room staff to ensure smooth operations. Communicate any special requests or dietary restrictions to the kitchen. • Sales and Upselling: Promote menu items and specials to enhance guest experience and increase sales. Provide recommendations based on guest preferences. • Cleanliness and Safety: Ensure the dining area is clean, organized, and complies with health and safety regulations. Conduct regular inspections and address any issues promptly. • Reporting: Maintain accurate records of daily operations, including guest feedback, sales, and inventory. Report any issues or incidents to the Restaurant Manager.
Job Types: Full-time, Permanent
Pay: ₹22,946.15 - ₹26,040.35 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
