Your day to day
People
- Manage key accounts and their hotel history
- Travel when required to promote the hotel and develop potential business.
- Ensure staff is properly trained and has the tools and equipment to carry out job duties.
- Interfaces with operations on a timely basis regarding future and existing needs for customers
- Manage day-to-day sales activities
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Financial
- Achieve budgeted revenues and personal sales goals and maximise profitability.
- Monitors competitor’s activities and assists in marketing intelligence
- Sells all facets of the hotel with a view to optimizing opportunities for revenue growth
- Initiates and prepares tenders for business
- Assesses sales and marketing data
- Assist in the preparation of the annual departmental operating budget
- Monitor budget and control expenses in sales.
- Produce monthly reports and sales forecasts to analyse current/potential market and sales trends
Guest Experience
- Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience
- Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients
- Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests
- Lead marketing efforts to up sell guests on hotel services, offerings, and amenities
Accountability
This is the top sales and marketing job in a large, luxury, resort, or major flagship hotel. Hotel may have multiple sites and facilities, high-volume catering and/or convention facilities, and a large number of VIP and special service guests. May manage a large number of professional level and administrative sales, catering, and/or convention employee
What we need from you
- Bachelor’s degree / higher education qualification / equivalent in marketing or related field
- Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team
- Strong knowledge of local businesses and business trends required
- Must speak local language(s)
- Other languages preferred
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
