Position: Telecaller / Customer Support Executive
Department: Customer Relations / Front Office
Location: Spara Corporation Pvt Ltd
Industry: Hospitality
Employment Type: Full-Time
Salary Range: ₹25,000 – ₹30,000 per month
About the Role
We are seeking a dynamic and professional Telecaller / Customer Support Executive with excellent English communication skills. The ideal candidate will be responsible for handling customer interactions, managing inquiries, coordinating follow-ups, and ensuring a high level of client satisfaction.
Key Responsibilities
- Handle inbound and outbound customer calls in a professional manner
- Respond to customer inquiries regarding services, bookings, and event-related information
- Follow up with leads and maintain regular client communication
- Maintain accurate records of calls, inquiries, and customer interactions
- Coordinate with internal departments for smooth execution of client requirements
- Address customer concerns and resolve complaints effectively
- Share information about company services, offers, and packages
- Ensure excellent customer experience and relationship management
- Prepare daily and weekly call reports for management review
Eligibility Criteria
- Graduate in any discipline preferred
- Excellent spoken and written English communication skills mandatory
- Minimum 1–3 years of experience in telecalling, customer support, hospitality, or sales
- Good interpersonal and customer handling skills
- Basic computer proficiency (MS Office, Email, Excel, CRM software)
- Professional attitude with strong follow-up skills
Desired Skills
- Strong communication and listening ability
- Confident and presentable personality
- Ability to multitask and work under pressure
- Positive attitude and team-oriented approach
- Good organisational and coordination skills
Compensation & Benefits
- Salary: ₹25,000 – ₹30,000 per month
- Performance-based growth opportunities
- Professional and supportive work environment
Working Schedule
- 6 working days
- Shift Timing: 9 Hours
Interested candidates may share their updated resume at:
[email protected]
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
