Key Responsibilities
1. Regular follow-up with customers regarding outstanding payments through calls and emails.
2. Coordinate with Builders, Purchase Managers, Accountants, Dealers, and other customer representatives for payment collection.
3. Send payment reminders, statements of accounts, and other credit control communications.
4. Maintain records of customer interactions, commitments, and payment schedules.
5. Coordinate with the Sales Team regarding outstanding receivables and customer follow-ups.
6. Escalate overdue cases to the Head – Credit Control Department whenever required.
7. Assist in reconciliation of customer accounts and resolution of payment-related queries.
8. Prepare periodic reports on outstanding receivables and collection status.
Key Performance Indicators
Timely follow-up on outstanding payments.
Reduction in overdue receivables.
Accuracy and timeliness of customer communication.
Effective coordination with customers and internal teams.
Maintenance of updated collection records and reports
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Application Question(s):
- Do you have experience handling customer payment follow-ups, collections, outstanding receivables, or accounts receivable activities through calls and emails?
Work Location: In person
