Job Description – Senior Telecaller (Sales Oriented)Position:
Senior Telecaller / Senior Admission Telecaller
Location:
Mumbai / On-site
Job Summary:
We are looking for an experienced and sales-driven Senior Telecaller who can effectively handle student and professional enquiries, generate admissions, and drive conversions through strong communication and follow-up strategies. The candidate should have excellent convincing skills, confidence in handling leads, and the ability to achieve sales targets consistently.
Key Responsibilities:
- Handle inbound and outbound calls for student and professional enquiries.
- Explain courses, overseas education programs, licensing exams, and career opportunities.
- Conduct strong follow-ups through calls, WhatsApp, and CRM systems.
- Convert leads into admissions through effective counselling and communication.
- Maintain accurate lead records and daily updates in CRM.
- Coordinate with counsellors and management for admission closures.
- Handle objections professionally and build trust with prospective candidates.
- Achieve daily, weekly, and monthly conversion targets.
- Support webinar registrations, seminar follow-ups, and lead engagement activities.
- Maintain professional communication with students, parents, and working professionals.
Required Skills:
- Strong sales and communication skills.
- Excellent telecalling and follow-up ability.
- Confident in lead conversion and admission closures.
- Ability to work under targets and performance pressure.
- Good understanding of CRM handling and lead management.
- Professional and result-oriented approach.
Preferred Qualifications:
- Graduate in any field.
- Minimum 2–5 years experience in Telecalling / Education Sales / EdTech / Overseas Education.
- Experience in counselling or admission process preferred.
Performance Expectations:
- High-quality daily calling output.
- Strong lead-to-admission conversion ratio.
- Timely follow-ups and CRM updates.
- Professional coordination with internal teams.
- Consistent achievement of assigned sales targets.
What We Offer:
- Attractive salary with performance incentives.
- Career growth opportunities.
- Professional and target-driven work environment.
- Training and development support.
Interested candidates can share their CV on WhatsApp: 7208999504
Pay: Up to ₹30,000.00 per month
Work Location: In person
