This Blood Bank Counsellor role focuses on motivating voluntary blood donors, conducting pre/post-donation counselling, and ensuring donor retention. Responsibilities include managing donor records, screening, and, specifically, providing supportive counselling to reactive donors (HIV/HBV/HCV) and referring them to clinical centers.
Job Title: Blood Bank Counsellor / Medical Social Worker (Blood Center)
Location: Raiganj
Job Type: Full-time
Job Summary
We are seeking a dedicated Blood Bank Counsellor to join our team. The ideal candidate will be responsible for recruiting voluntary donors, providing counseling services before and after blood donation, managing donor retention programs, and handling confidential records of sero-positive donors.
Key Responsibilities
- Donor Counseling: Conduct pre-donation counseling to educate donors and post-donation counseling to explain "Dos and Don'ts".
- Donor Motivation & Recruitment: Motivate and recruit voluntary donors, encouraging them to return for future donations.
- Reactive Donor Management: Handle confidential TTI (Transfusion Transmitted Infections) counseling, informing reactive donors (HIV/HBV/HCV/Syphilis) of their status and referring them to Integrated Counselling and Testing Centres (ICTC).
- Record Management: Maintain meticulous, confidential records of all donors and blood camp details in compliance with regulatory requirements.
- Feedback Collection: Collect donor feedback to improve service quality.
- Collaboration: Work with the technical team to identify rare blood types and facilitate blood collection.
Required Qualifications & Skills
- Education: Master of Social Work (MSW) or MSc in Psychology/Sociology/Education.
- Experience: Minimum 6 months – 1 year of experience in a licensed blood center or healthcare setting preferred.
- Skills: Strong interpersonal skills, empathy, and professional communication for sensitive counseling.
Benefits
- Health Insurance/Provident Fund
- Paid time off
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
