We are seeking a skilled and professional Front Office Executive for a leading chain of homeopathy clinics. The ideal candidate will serve as the first point of contact for our patients and customers, ensuring a welcoming and efficient experience.
Key Responsibilities:
- Customer Interaction: Greet and assist patients, manage appointments, and handle inquiries professionally.
- Customer Support: Provide information about clinic services, resolve complaints, and ensure patient satisfaction.
- Front Desk Administration: Manage daily operations, maintain records, and oversee revenue/collections.
- Customer Engagement: Encourage Google Reviews to enhance the clinic’s reputation.
- Professional Standards: Maintain hygiene, a welcoming environment, and uphold a professional demeanour.
What We’re Looking For:
- Strong communication and interpersonal skills.
- Problem-solving abilities with a customer-focused approach.
- Organised, proactive, and adaptable individuals.
Take the lead in creating a positive patient experience while contributing to clinic success!
Working days and timings - Tuesday to Saturday 11 am to 8 pm, Sunday 10 am to 6 pm & Monday weekly off
Pay: ₹25,000.00 - ₹30,766.31 per month
Benefits:
- Leave encashment
- Paid sick time
- Provident Fund
Education:
Experience:
- Tell caller : 3 years (Required)
- Front Office Executive: 3 years (Required)
- Health Care: 3 years (Required)
Language:
- Fluent English (Required)
Location:
- Thane, Maharashtra (Thane) (Required)
Willingness to travel:
Work Location: In person
