Front Office Assistant
Experience: 0–2 Years
Location: Kollam
Key Responsibilities:
- Greet and assist guests with check-in and check-out procedures.
- Handle reservations, phone calls, emails, and guest inquiries.
- Maintain guest records and process billing and payments.
- Coordinate with housekeeping and other departments for smooth operations.
- Ensure excellent customer service and resolve guest concerns professionally.
Requirements:
- Graduate in any discipline.
- Good communication and interpersonal skills.
- Basic computer knowledge; hotel PMS experience is preferred.
- Customer-focused, well-groomed, and able to work in rotational shifts.
- Willingness to work rotational shifts, including night shifts.
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
