Client Service Officer (Fresh Graduates Welcome)
About the Role
We are seeking enthusiastic and detail-oriented recent graduates to join our team as Client Service Officers. This is an excellent opportunity to begin a career in client handling, operations, and professional services. You will act as the first point of contact for clients, ensuring a smooth and positive service experience.
Key Responsibilities
- Serve as the primary point of contact for client queries via phone, email, and in person
- Provide accurate information about services, processes, and documentation requirements
- Maintain and update client records in internal systems
- Assist in onboarding new clients and guiding them through processes
- Coordinate with internal teams to ensure timely service delivery
- Follow up with clients regarding pending documents or updates
- Handle basic issue resolution and escalate complex matters when required
- Ensure high levels of customer satisfaction and professionalism at all times
Eligibility Criteria
- Bachelor’s degree in any discipline (Business, Commerce, Arts, or related fields preferred)
- Fresh graduates or candidates with up to 1 year of experience
- Strong communication skills (verbal and written)
- Good interpersonal and problem-solving abilities
- Basic computer proficiency (MS Office, email handling, CRM tools preferred)
Key Skills
- Client handling and relationship management
- Attention to detail
- Time management and multitasking
- Professional communication
- Adaptability and willingness to learn
What We Offer
- Structured training and onboarding program
- Career growth opportunities
- Exposure to real-world client management
- Supportive team environment
Preferred Traits
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Strong organizational skills
- Customer-centric mindset
Job Type: Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Application Question(s):
- How comfortable are you communicating with clients over calls and emails? (Rate 1–5)
- What are your strengths that make you suitable for this role?
Work Location: In person
