Job Summary:
Responsible for managing complete banquet and event operations at the resort, ensuring smooth execution of weddings, conferences, corporate events, and social functions while maintaining high service standards and achieving revenue targets.
Key Responsibilities:
- Manage day-to-day banquet and event operations.
- Plan and execute weddings, conferences, corporate events, parties, and social functions.
- Coordinate with clients to understand event requirements and expectations.
- Supervise banquet staff and allocate duties and shifts.
- Conduct pre-event briefings and ensure smooth coordination among teams.
- Coordinate with Kitchen, F&B, Housekeeping, Front Office, and Maintenance teams.
- Oversee event setup, seating arrangements, food service, décor, and venue breakdown.
- Ensure excellent guest service and maintain resort hospitality standards.
- Handle VIP guests, client requests, feedback, and complaints professionally.
- Monitor banquet revenue, expenses, inventory, and operational costs.
- Drive upselling of F&B packages and additional event services.
- Coordinate with the Sales team regarding bookings, quotations, menus, and client requirements.
- Ensure accurate billing and proper event documentation.
- Prepare banquet reports, revenue reports, and performance MIS.
- Ensure compliance with resort SOPs, hygiene, safety, and food safety standards.
Skills Required:
- Strong knowledge of banquet and event operations.
- Excellent client handling and communication skills.
- Strong leadership and team management abilities.
- Good knowledge of banquet service and event setup.
- Strong coordination and problem-solving skills.
- Sales and upselling skills.
- Knowledge of F&B operations and cost control.
- Professional grooming and presentation.
Qualification & Experience:
- Diploma/Degree in Hotel Management or Hospitality.
- 5–10 years of experience in banquet/event operations.
- Previous experience as Banquet Manager / Assistant Banquet Manager preferred.
Preferred Experience:
- Experience in luxury resorts, hotels, wedding venues, destination resorts, or large banquet properties.
- Strong experience handling weddings, conferences, corporate events, and large social functions.
- Experience managing large teams and high-volume events is an added advantage.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
