Analyst role supporting the management of IT computer hardware related service processes for the IT DCN organization including driving the execution of improvement initiatives to make those processes better with a focus on automation. The general responsibilities will be to oversee efforts to improve and mature the services and processes needed to ensure internal users around the world have the computers, mobile devices, and related accessory items they need to be productive. This role will lead and coordinate efforts of other team members as needed to drive the desired results. High-level process and technical skills and significant IT experience will be key to ensuring high impact high value-add results are achieved. Technical area expertise in Power BI, ServiceNow are required.
