Company: 8MH Organic
Location: Remote
Employment Type: Full-Time
About Us
8MH Organic is a growing hospitality and vacation rental management company that helps property owners transform villas, farmstays, holiday homes, and boutique stays into successful short-term rental businesses.
We work closely with property owners across India to help them maximize the potential of their assets through professional hospitality management, marketing, guest experience, and revenue optimization.
As we continue to expand, we are looking for a proactive and relationship-driven Customer Success & Business Development Executive to join our team.
Role Overview
This role combines customer engagement, business development, and hospitality consulting support.
You will be responsible for identifying and connecting with property owners, aspiring Airbnb hosts, and hospitality entrepreneurs, understanding their requirements, and guiding them through the initial stages of working with 8MH Organic.
The ideal candidate is comfortable speaking with people, conducting online research, making presentations, managing follow-ups, and building long-term relationships.
Key Responsibilities
- Research and identify potential property owners, investors, and aspiring Airbnb hosts.
- Reach out to prospects through phone calls, email, WhatsApp, LinkedIn, and other communication channels.
- Qualify leads and understand their property and business goals.
- Schedule consultations and meetings with senior members of the 8MH team.
- Conduct introductory Zoom presentations and discovery calls.
- Prepare customized presentations and proposals when required.
- Maintain accurate records of conversations, follow-ups, and lead status within company systems.
- Build and nurture relationships with prospective clients throughout the decision-making process.
- Follow up on proposals and opportunities to help convert prospects into clients.
- Coordinate internally with operations, marketing, and leadership teams to ensure a smooth onboarding experience.
- Stay updated on trends in hospitality, Airbnb hosting, vacation rentals, and property management.
Desired Skills & Qualifications
- Excellent spoken and written English.
- Strong communication and interpersonal skills.
- Comfortable making outbound calls and conducting virtual meetings.
- Experience in sales, customer service, business development, hospitality, real estate, travel, or related industries is preferred.
- Ability to create presentations using PowerPoint, Google Slides, Canva, or similar tools.
- Familiarity with CRM systems and lead management processes is an advantage.
- Self-motivated, organized, and capable of managing multiple conversations simultaneously.
- Professional, positive, and customer-focused attitude.
What We're Looking For
- Someone who enjoys speaking with people and building trust.
- A good listener who can understand client requirements and communicate solutions effectively.
- A team player who can represent the company professionally.
- An individual with a genuine interest in hospitality, travel, real estate, or entrepreneurship.
Compensation & Growth
- Competitive fixed salary based on experience.
- Performance-based incentives linked to business outcomes.
- Opportunity to work directly with founders and senior leadership.
- Exposure to India's growing vacation rental and hospitality industry.
- Professional growth opportunities within a rapidly expanding company.
How to Apply
Please apply through Indeed with your updated resume.
Candidates selected for the next stage may be invited for a brief virtual discussion and communication assessment.
8MH Organic is an equal opportunity employer. We value professionalism, integrity, communication skills, and a customer-first approach.
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
Work Location: Remote
