Common IT Roles and Responsibilities
- IT Support/Help Desk: Responding to user requests, setting up workstations, and resolving software/hardware errors.
- IT Technician: Installing network equipment, managing inventory, and updating firewalls.
- IT Specialist: Maintaining and troubleshooting complex systems, servers, and data communications (LAN/WAN).
- IT Engineer: Designing and implementing infrastructure, specializing in cloud computing or security.
Key Responsibilities
- Technical Support: Providing end-user guidance and troubleshooting computer issues.
- System Maintenance: Performing regular updates on firmware and system software.
- Network Security: Monitoring network performance and updating security systems.
- Data Management: Executing data backups and system recovery procedures.
- System Upgrades: Installing new software and upgrading hardware.
Required Qualifications & Skills
- Education: A bachelor’s degree in computer science, information technology, or a related field is commonly required.
- Technical Skills: Proficiency in network administration, server management, and operating systems (e.g., Linux, Windows).
- Tools: Familiarity with troubleshooting tools, security protocols, and ticketing systems.
- Soft Skills: Strong problem-solving, communication, and technical documentation skills.
Commonly Used Technologies
- Operating Systems: Linux, Windows.
- Networking: Firewalls, LAN, WAN.
- Software & Hardware: Workstation software, printers, servers.
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
Work Location: Hybrid remote in Anna Nagar East, Chennai, Tamil Nadu
