Job description:
Job Title: Receptionist cum Telecaller
Location: MedRec Hospital
Job Summary:
We are looking for a Receptionist cum Telecaller for our hospital who has good communication skills and a polite manner to handle patients and phone calls efficiently.
Key Responsibilities:
- Greet patients and visitors in a polite and professional manner.
- Answer incoming calls and respond to patient inquiries.
- Schedule and confirm appointments with doctors.
- Maintain patient records and update details in the system/register.
- Handle billing inquiries and guide patients to the concerned department.
- Make outgoing calls to remind patients about appointments and follow-ups.
- Maintain cleanliness and organization at the reception desk.
Required Skills:
- Good communication skills (English preferred).
- Polite behavior and professional attitude.
- Basic computer knowledge (MS Word, Excel, or hospital software).
- Ability to handle multiple tasks and work under pressure.
- Good listening and problem-solving skills.
Qualification:
- Graduation preferred.
- Experience as receptionist or telecaller in hospital/clinic preferred (freshers can also apply).
Pay: ₹7,000.00 - ₹8,000.00 per month
Work Location: In person
