WORDPRESS FORUM MODERATOR & COMMUNITY ADMINISTRATOR
IMPORTANT: To confirm that you have read the entire job description, begin your application with:
MOD-WP-FORUM
Applications that do not include this phrase may be rejected without review.
ABOUT THE ROLE
We are looking for a responsible, mature, and detail-oriented WordPress Forum Moderator & Community Administrator to help manage and maintain the discussion forum at:
muninarayanaprasad.natarajaguru.org
This is not a content-writing role and not a simple administrative position.
The role requires sound judgment, professionalism, strong communication skills, and the ability to manage forum content, user reports, and community issues fairly and consistently.
The successful candidate will be responsible for maintaining a healthy discussion environment, enforcing forum rules, assisting users with technical issues, and ensuring that all moderation actions are properly documented and justified.
KEY RESPONSIBILITIES
Forum Moderation
- Review new posts, comments, and discussions
- Monitor forum activity regularly
- Ensure discussions remain respectful and relevant
- Edit posts when necessary to correct formatting, grammar, categorisation, or rule violations
- Remove inappropriate, abusive, spam, or misleading content
- Enforce forum guidelines consistently
User Reports & Community Management
- Review reports submitted by users
- Investigate reported content and reported accounts
- Determine appropriate actions based on forum policies
- Issue warnings when necessary
- Apply temporary suspensions when justified
- Recommend or implement permanent bans for serious or repeated violations
- Maintain clear records of moderation actions
User Support
- Assist users experiencing forum-related issues
- Respond to technical questions when possible
- Escalate complex technical problems when required
- Help users understand forum policies and procedures
WordPress Administration
- Manage forum-related areas within WordPress
- Review and manage user accounts
- Monitor forum performance and functionality
- Report technical issues promptly
- Work safely without affecting unrelated website systems
Documentation & Reporting
- Maintain a daily log of completed tasks
- Document moderation actions taken
- Record warnings, suspensions, bans, and content removals
- Provide regular activity reports
- Clearly explain decisions when requested
REQUIRED SKILLS
Essential
- Experience using WordPress
- Experience moderating online forums, communities, or discussion platforms
- Strong written English communication skills
- Good judgment and decision-making ability
- Ability to remain professional during disagreements and conflicts
- Strong attention to detail
- Ability to follow moderation guidelines consistently
- Ability to work independently and responsibly
Preferred
- Knowledge of WordPress forum plugins
- Basic PHP knowledge
- Understanding of website administration
- Experience handling user reports and moderation queues
- Experience managing online communities
IMPORTANT WORKING PROCESS
- All moderation actions must be documented
- Major actions such as permanent bans may require approval
- Changes must be made carefully and responsibly
- Clear communication is mandatory
- Staff members must provide regular status updates
- Forum rules must be enforced consistently and fairly
- Access permissions will be limited to only the areas required for the role
EMPLOYMENT DETAILS
Position: WordPress Forum Moderator & Community Administrator
Employment Type: Full-Time Remote Employee
Work Location: Fully Remote
Preferred Location: Kerala, India
Trial Period: 1 Month
Salary: ₹10,000 - ₹15,000 per month (based on experience and performance)
IMPORTANT NOTICE
This position is intended for applicants with genuine experience in forum moderation, community management, WordPress administration, and user support.
Applicants who have only content-writing experience, data-entry experience, or unrelated administrative experience should not apply.
Only candidates who can demonstrate responsible moderation practices, sound judgment, and professional communication skills will be considered.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Work Location: Remote
