Key Responsibilities
* Handle leads and enquiries generated through calls, WhatsApp, digital channels, and walk-ins.
* Understand patient requirements and provide appropriate information about clinic treatments and services.
* Counsel patients regarding aesthetic and wellness treatments.
* Convert enquiries and consultations into appointments and treatment plans.
* Conduct regular follow-ups with prospective and existing patients.
* Communicate with patients through phone calls and WhatsApp.
* Explain treatment packages, pricing, offers, and relevant procedures clearly.
* Maintain accurate records of leads, follow-ups, appointments, and conversions.
* Coordinate with doctors and the clinic team to ensure a smooth patient journey.
* Build genuine rapport and long-term relationships with patients.
* Achieve assigned monthly sales and conversion targets.
* Proactively identify opportunities to increase patient visits and treatment conversions.
* Handle patient queries professionally and resolve basic concerns or coordinate with the relevant team.
* Maintain a professional and customer-focused approach at all times.
Eligibility & Requirements
* Prior experience in aesthetic, dermatology, cosmetic, wellness, healthcare, or clinic sales is preferred.
* Experience in an aesthetic or cosmetic clinic will be an added advantage.
* Excellent communication and patient counselling skills.
* Strong lead conversion and follow-up abilities.
* Confident in handling phone calls and WhatsApp communication.
* Comfortable discussing treatments, packages, and pricing.
* Target-oriented, proactive, and persuasive personality.
* Strong interpersonal and relationship-building skills.
* Ability to work in a fast-paced clinic environment.
* Good negotiation and objection-handling skills.
* Basic computer and CRM/data-entry skills.
Preferred Candidate Profile
We are looking for someone who is sales-driven, confident with patient counselling, strong at follow-ups and lead conversion, and capable of building genuine rapport with patients.
Experience in an aesthetic, dermatology, wellness, or cosmetic clinic will be strongly preferred.
Pay: ₹35,000.00 - ₹70,000.00 per month
Application Question(s):
- Current CTC?
- Expected CTC
- Notice Period
- Are you available for a face-to-face interview in Noida Sector 104?
- Are you comfortable handling sales targets of ₹7–8 Lakhs per month?
- Do you have experience in patient counselling and lead conversion?
- What was your monthly sales target in your previous role?
- What was your highest monthly sales achievement in your previous role?
- How many years of sales experience do you have?
- Do you have experience in aesthetic, dermatology, cosmetic, wellness, healthcare, or clinic sales?
- How many years of experience do you have specifically in aesthetic/clinic sales?
- Have you worked in an aesthetic or cosmetic clinic before?
- Have you handled leads and converted enquiries into appointments or treatments?
Work Location: In person
