Job Description – B2B Ticketing Executive
Company: Aertrip India Limited
Location: Ghitorni, Delhi
Department: Operations / Ticketing
Experience: 1–3 Years
Aertrip India Limited is seeking a proactive B2B Ticketing Executive with hands-on experience in Galileo GDS (Mandatory). The ideal candidate will be responsible for handling domestic and international flight reservations for travel agents and corporate partners while ensuring timely and accurate ticketing services.
Key Responsibilities
- Handle domestic and international flight bookings for B2B travel agents and corporate clients.
- Issue, reissue, cancel, and process refunds using Galileo GDS (Mandatory).
- Assist travel partners with fare quotations, itinerary planning, and booking modifications.
- Monitor airline schedule changes and provide timely updates to clients.
- Coordinate with airlines and internal teams to resolve ticketing and operational issues.
- Ensure compliance with airline fare rules and ticketing policies.
- Maintain accurate booking records and deliver prompt customer support.
- Meet service level agreements (SLAs) and ensure high customer satisfaction.
Requirements
- 1–3 years of experience in B2B airline ticketing.
- Mandatory hands-on experience with Galileo GDS.
- Strong knowledge of domestic and international airfare, routing, ticketing, reissuance, cancellations, and refunds.
- Familiarity with airline fare rules and travel documentation.
- Good communication and client-handling skills.
- Ability to work in a fast-paced environment and manage multiple bookings efficiently.
- Proficiency in MS Office.
Preferred Skills
- Experience in handling B2B travel agents and corporate accounts.
- Knowledge of additional GDS platforms such as Amadeus or Sabre is an added advantage.
- Strong analytical, problem-solving, and multitasking abilities.
Why Join Aertrip?
- Opportunity to work with a leading travel technology company.
- Dynamic and collaborative work environment.
- Career growth and learning opportunities.
- Competitive salary and employee benefits.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Commuter assistance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
