Job Description: Successful incumbents will be responsible for making initial contact with responsible parties or their insurance companies to obtain contact information and payment status. The Demand Specialist will also review files prior to phone call to familiarize themselves with the claim. In addition, the Demand Specialist will match the collection data to prepare and mail collection packages to other insurance companies or responsible parties.
Responsibilities: They manage office systems, coordinate schedules, provide administrative support, supervise staff, prepare reports, implement policies, and maintain effective communication within the organization