The E-Commerce Manager will own and scale the company’s online sales channels, including marketplaces and D2C platforms, by driving revenue growth, improving profitability, and ensuring strong execution across listings, marketing, supply chain, and platform relationships.
Key Responsibilities
Marketplace & Channel Management
- Manage end-to-end operations for marketplaces and quick commerce platforms
- Own platform-wise sales targets, P&L, and growth plans
- Ensure accurate listings, pricing, images, SEO, and A+ content
Sales Growth & Campaign Execution
- Plan and execute platform promotions, deals, and sale events
- Work with performance marketing teams on sponsored ads and ROAS
- Drive GMV, conversion, and average order value (AOV)
Inventory, Supply Chain & Operations
- Forecast demand and manage inventory to reduce OOS and excess stock
- Coordinate with warehouses, logistics, and last-mile partners
- Monitor returns, cancellations, fill rate, and SLA compliance
Analytics & Reporting
- Track key metrics: GMV, revenue, margins, ROAS, CAC, and contribution
- Prepare daily/weekly MIS and performance dashboards
- Use insights to optimize pricing, ads, and assortment
Platform & Stakeholder Management
- Build strong relationships with platform category managers
- Handle escalations related to claims, penalties, and compliance
- Support onboarding of new platforms and digital partners
Key Performance Indicators (KPIs)
- Online revenue & GMV growth
- Platform-wise profitability
- ROAS & marketing efficiency
- Inventory health & fill rate
- Conversion rate & content score
Required Skills & Competencies
- Strong understanding of e-commerce and quick commerce ecosystems
- Hands-on experience with marketplace dashboards
- Data-driven and analytical mindset
- Excellent coordination and problem-solving skills
- Ability to work in fast-paced startup environments
Tools & Platforms
- Amazon Seller Central, Flipkart Seller Hub
- Quick commerce dashboards
- Google Analytics, Excel / Power BI
- Shopify / WooCommerce (D2C preferred)
Qualification & Experience
- Graduate / MBA (preferred)
- 3–8 years of experience in e-commerce management
- FMCG / D2C / consumer brand experience preferred
Why Join Us
- Ownership of high-growth digital channels
- Exposure to leading e-commerce & quick commerce platforms
- High-impact role with measurable business outcomes
Job Type: Full-time
Pay: ₹45,000.00 - ₹50,000.00 per month
Work Location: In person
