1. Operations Management
- Oversee daily F&B operations (restaurant, room service, banquets, etc.)
- Ensure smooth coordination between kitchen and service staff
- Maintain service standards and hygiene practices
2. Customer Service
- Ensure excellent guest experience and satisfaction
- Handle customer complaints professionally
- Monitor service quality and take corrective actions
3. Staff Supervision
- Train, guide, and supervise F&B staff
- Prepare duty rosters and manage shifts
- Monitor staff performance and discipline
4. Inventory & Cost Control
- Manage stock levels (food, beverages, supplies)
- Control wastage and ensure proper storage
- Coordinate with purchasing for timely supply
- Monitor costs and improve profitability
5. Quality & Hygiene Control
- Ensure food safety standards (HACCP, hygiene regulations)
- Maintain cleanliness in service and kitchen areas
- Ensure compliance with health and safety policies
6. Sales & Revenue Generation
- Promote special menus, offers, and events
- Upsell food and beverages to increase revenue
- Assist in menu planning and pricing strategies
7. Reporting & Administration
- Prepare daily/weekly sales reports
- Maintain records of inventory, expenses, and staff attendance
- Coordinate with management for planning and improvements
8. Event & Banquet Coordination
- Manage catering and banquet operations
- Coordinate with clients for events and functions
- Ensure smooth execution of events
Benefits:
- Food provided
- Provident Fund
Ability to commute/relocate:
- Khanapara, Guwahati, Assam: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
Work Location: In person
