Job Description – Billing Assistant (Accounts Department)
Position: Billing Assistant
Department: Accounts
Location: The Head & Neck Centre & Hospital (ENT & IVF Hospital), Kilpauk, Chennai
Reporting To: Accounts Manager / Finance Head
Job Summary
We are looking for a detail-oriented and responsible Billing Assistant to support the Accounts Department in handling patient billing, invoice generation, payment collections, and maintaining accurate financial records. The candidate should ensure timely and error-free billing while coordinating with various departments to provide excellent patient service.
Key Responsibilities
- Generate accurate inpatient (IP), outpatient (OP), ENT, and IVF billing.
- Prepare invoices, receipts, and payment acknowledgements.
- Verify patient charges, investigations, pharmacy, procedures, and room charges before bill generation.
- Coordinate with departments to ensure accurate billing information.
- Process cash, UPI, card, and online payments and maintain daily collection records.
- Assist in insurance, corporate, and TPA billing documentation, if applicable.
- Prepare daily billing and collection reports.
- Maintain billing records and supporting documents systematically.
- Handle billing-related queries from patients professionally.
- Assist in account reconciliation and support month-end closing activities.
- Ensure compliance with hospital billing policies and financial procedures.
- Perform any other duties assigned by the Accounts Manager or Management.
Qualification
- Bachelor's Degree in Commerce (B.Com) or any relevant degree.
- Additional certification in Accounting or Tally will be an added advantage.
Experience
- 1–3 years of experience in hospital billing, accounts, or healthcare finance.
- Freshers with strong accounting knowledge may also be considered.
Required Skills
- Knowledge of hospital billing procedures.
- Basic understanding of accounting principles.
- Proficiency in MS Excel, MS Word, and hospital management software (HealthLink experience preferred).
- Familiarity with Tally ERP/Prime is an advantage.
- Good numerical and analytical skills.
- Strong attention to detail and accuracy.
- Good communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Professional attitude and patient-friendly approach.
Preferred Candidate
- Experience in a multi-specialty, ENT, IVF, or fertility hospital.
- Ability to handle billing with minimal supervision.
- Strong organizational and documentation skills.
Working Hours
- As per hospital duty roster.
- Willingness to work rotational shifts, weekends, and public holidays if required.
Salary
- Salary will be commensurate with qualifications and experience.
Location
The Head & Neck Centre & Hospital (ENT & IVF Hospital)
Kilpauk, Chennai
Job Types: Full-time, Permanent, Fresher
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
