About Us
Mistry Advanced Dentistry is a leading restorative and aesthetic dental practice with a 60-year legacy of excellence. We are committed to delivering exceptional patient care through advanced dentistry, personalized service, and attention to detail.
We are looking for a warm, organized, and professional individual to join our team as a Patient Experience Coordinator.
Key Responsibilities
- Welcome and assist patients in a friendly and professional manner
- Manage appointment scheduling and confirmations
- Answer phone calls and respond to WhatsApp enquiries
- Coordinate patient records and treatment schedules
- Follow up with patients regarding appointments and ongoing treatment plans
- Assist with billing and payment collection
- Maintain a smooth and efficient front desk operation
- Support the clinical team with administrative tasks as needed
- Help create an outstanding patient experience from first contact to treatment completion
Requirements
- Excellent communication skills in English and Hindi
- Good computer skills and familiarity with Microsoft Office and WhatsApp
- Professional appearance and positive attitude
- Strong organizational and multitasking abilities
- Ability to work independently and as part of a team
Experience
- Freshers are welcome to apply
- Previous experience in a dental clinic, medical practice, hospitality, customer service, retail, salon, or front office role is an advantage
Working Hours
Monday to Saturday
10:00 AM – 7:00 PM
What We Offer
- Competitive salary based on experience and skills
- Professional and supportive work environment
- Training and growth opportunities
- Opportunity to be part of a respected and established dental practice
To apply, please send your resume along with a recent photograph and a brief introduction about yourself.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Ability to commute/relocate:
- Mumbai, Maharashtra (Mumbai): Reliably commute or planning to relocate before starting work (Preferred)
Language:
Work Location: In person