The Engineer - Technical Support L1 will provide essential support in the installation and maintenance of electrical systems. This role is ideal for individuals with a foundational understanding of electrical installations and a passion for technical problem-solving.
- Assist in the installation of electrical systems and equipment.
- Provide technical support to customers and field technicians.
- Conduct routine maintenance and troubleshooting of electrical installations.
- Document and report on installation processes and customer feedback.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Completion of ITI in Electrician or a related field.
- 0-3 years of experience in electrical installation or technical support.
- Basic understanding of electrical systems and installation procedures.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Technical proficiency in electrical installations.
- Problem-solving skills and attention to detail.
- Ability to learn quickly and adapt to new technologies.
- Customer-oriented mindset with a focus on service excellence.
Successful candidates will be expected to demonstrate a commitment to quality service, effectively troubleshoot technical issues, and contribute to team goals. Regular performance reviews will assess technical skills, customer feedback, and overall contribution to the team.
