What success looks like in this role:
- Support CMDB data maintenance, updates, and reconciliation activities
- Assist in onboarding Configuration Items (CIs) and service mapping
- Monitor CMDB health dashboards and data quality metrics
- Work with Discovery and Asset teams to ensure data alignment
- Support governance activities including audits and compliance checks
- Assist in identifying duplicate, stale, or orphan CI records
- Participate in automation and process improvement initiatives
- Collaborate with cross-functional teams (Infra, Security, GRC)
- Basic understanding of ITIL concepts (CMDB, Incident, Change)
- Familiarity with databases or data management concepts
- Strong analytical and problem-solving skills
- Good communication and documentation skills
- Eagerness to learn ServiceNow platform
You will be successful in this role if you have:
BA/BS degree and 0-2 years’ relevant experience OR equivalent combination of education and experience
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .
