Job Title: Front Desk Executive / Junior Operations – Front Desk
Company: Wellesley Hotel
Location: Pune
Salary: ₹20,000 – ₹40,000 (depending on experience)
About the Role
Wellesley Hotel is a boutique heritage property in Pune, and we are looking for a confident and well-spoken Front Desk Executive to be the face of our hotel. This role involves managing guest interactions while ensuring smooth front office and operational coordination.
Key Responsibilities
- Manage guest check-ins and check-outs smoothly and efficiently
- Handle reservations, bookings, and payment confirmations
- Provide excellent guest service and resolve queries promptly
- Coordinate with housekeeping and other departments for seamless operations
- Maintain booking systems, guest records, and daily reports
- Ensure all booking platforms are active and updated
- Follow company policies related to payments, credit notes, and guest handling
- Maintain a professional, welcoming, and well-groomed front desk presence
Requirements
- Minimum 1 year of experience in front desk / hospitality
- Excellent communication skills (spoken and written)
- Graduate in any field (Hospitality preferred)
- Basic knowledge of MS Office and booking systems
- Presentable personality with strong interpersonal skills
- Ability to multitask and handle pressure situations
What We’re Looking For
- A polished and guest-focused individual
- Strong coordination and problem-solving skills
- Professional attitude and attention to detail
Send your resumes to : [email protected]
Call Sinara Gaikwad on : 9022898862
Pay: ₹20,000.00 - ₹40,000.00 per month
Work Location: In person
