1. Monitor and control Quality systems and processes
Compliance and effective control to documented processes and effectiveness
- Analysing non-conformities and deviations
- Initiating corrective preventive actions
2. Product and process audits To all the products produced in the plant
Quality level to meet the target value and customer expectations
Benchmarking
- competitor’s products
- referring to quality survey
- dealer visits
3. Process auditsTo all the products produced in the plant
Monitor and control
Quality level of supplier components
Defect free parts during testing or early mileage
- supplier audits
- senior level discussion with top 10suppliers
4. Enhance customers’ satisfaction
- Continuous reduction -R/1000
- Customer satisfaction
- service resolution of field concerns
- analysis
Other req:
Knowledge of automobiles and its various systems,
Knowledge of important manufacturing processes,
Body, paint operation and assembly
Skills :
Analytical skill,
Interpersonal skill,
Leadership,
Decision making,
Negotiation skill,
Team and people management
