We are looking for a dynamic, tech-savvy, and customer-focused professional to manage showroom sales, drive business development, oversee showroom operations, and support our digital presence. The ideal candidate should be comfortable using AI tools, social media platforms, and CRM systems while delivering an exceptional customer experience.
Key Responsibilities1. Showroom Sales
- Welcome and assist walk-in clients.
- Understand customer requirements and recommend suitable products.
- Conduct product demonstrations and showroom tours.
- Prepare quotations, BOQs, and proposals.
- Convert enquiries into confirmed orders.
- Follow up on quotations and pending enquiries.
- Coordinate with production and logistics for timely deliveries.
2. Business Development
- Generate new business from architects, interior designers, builders, developers, and contractors.
- Conduct client meetings and product presentations.
- Build long-term relationships with industry professionals.
- Identify new projects and secure product specifications.
- Participate in exhibitions, networking events, and architect meets.
- Maintain a strong pipeline of prospective customers.
3. Showroom Operations & Management
- Ensure the showroom is clean, organised, and visually appealing at all times.
- Maintain product displays, samples, catalogues, and pricing.
- Manage inventory of samples and marketing materials.
- Coordinate with vendors and internal teams for smooth showroom operations.
- Prepare daily, weekly, and monthly sales and visitor reports.
- Maintain customer records and CRM database.
- Ensure timely response to all enquiries received via phone, email, WhatsApp, and social media.
4. Social Media & Digital Marketing
- Assist in managing Instagram, Facebook, LinkedIn, and other social media platforms.
- Capture photos and videos of showroom displays, completed projects, and new collections.
- Coordinate the creation of reels, stories, and promotional content.
- Respond to customer enquiries received through social media.
- Support digital marketing campaigns and lead generation activities.
- Maintain Google Business Profile with updated images and customer reviews.
5. AI & Technology
The candidate should be comfortable using AI tools to improve productivity and customer engagement.
Examples include:
- ChatGPT – Draft professional emails, quotations, presentations, and marketing content.
- Canva – Create social media creatives and brochures.
- CapCut – Edit short videos and reels.
- Microsoft Copilot / Google Gemini – Research, documentation, and productivity.
- CRM software for lead management.
- Microsoft Excel, Word, PowerPoint, and Google Workspace.
Desired Candidate Profile
- MBA in Sales & Marketing (preferred)
- Graduate in any discipline
- 1–5 years of experience in showroom sales, business development, or luxury retail
- Experience in marble, stone, tiles, sanitaryware, interiors, furniture, or building materials is preferred
- Fresh MBA graduates with excellent communication skills may also apply.
Required Skills
- Excellent communication and interpersonal skills
- Strong presentation and negotiation abilities
- Customer relationship management
- Sales closing and objection handling
- Business development and networking
- Digital marketing awareness
- Social media management
- AI tool proficiency
- CRM and Microsoft Office
- Professional appearance and positive attitude
- Self-driven and target-oriented
- Home decor industry expertise is a plus
Key Performance Indicators (KPIs)
- Monthly sales target achievement
- Walk-in conversion ratio
- Number of architect and designer meetings
- New project enquiries generated
- Customer satisfaction score
- Repeat business and referrals
- CRM updates and follow-up efficiency
- Social media engagement and lead generation
- Showroom maintenance and operational efficiency
Salary & Benefits
- Competitive fixed salary
- Attractive performance incentives
- Mobile and travel reimbursement (as per company policy)
- Product and sales training
- Career growth opportunities within Grazia Stones
Why Join Grazia Stones?
- Work with one of India's leading luxury stone brands.
- Engage with renowned architects, interior designers, and premium developers.
- Gain exposure to landmark residential, hospitality, commercial, and temple projects.
- Learn modern sales techniques, AI-powered workflows, and digital marketing.
- Be part of a fast-growing, design-driven organisation with excellent career progression opportunities.
This version reflects the modern expectations of a showroom executive who not only sells but also manages customer experience, supports operations, leverages AI tools, and contributes to Grazia Stones' digital brand presence.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
