Job Description
Blurbpoint Media, a leading digital marketing company, is looking for a Senior Customer Success Manager to manage and grow client relationships in the Australian market. This role is ideal for a seasoned digital marketing professional with expertise in Facebook Ads, Google Ads, and SEO.
Location- Ahmedabad
! Send your resume to [email protected]
Key Responsibilities:
✅ Build and maintain strong, long-term client relationships.
✅ Manage onboarding, strategy, and overall client success.
✅ Optimize digital marketing campaigns (Facebook Ads, Google Ads, SEO).
✅ Identify upsell and cross-sell opportunities to drive revenue.
✅ Ensure client retention through proactive solutions and support.
✅ Collaborate with internal teams for seamless service delivery.
✅ Analyze and report performance metrics with actionable insights.
Qualifications:
✔ 5+ years in customer success and account management in the digital marketing industry.
✔ Experience handling 25+ client accounts.
✔ Must have experience working with international clients, especially Australian clients.
✔ Strong expertise in Facebook Ads, Google Ads, and SEO.
✔ Excellent communication skills, especially with Australian clients.
✔ Bachelor’s degree in Marketing, Business, or a related field.
What We Offer:
Competitive salary + growth opportunities
5-day workweek
Full management support
Lead your own client portfolio & upskill
Collaborative, fun team environment
