About the Company:
We are a growing coworking space provider offering flexible workspaces, private offices, meeting rooms, and virtual office solutions for startups, freelancers, SMEs, and enterprises.
Key Responsibilities:
Lead Generation & Prospecting
- Make outbound calls to potential clients from provided databases and marketing leads.
- Identify startups, freelancers, SMEs, and businesses looking for office space solutions.
- Generate and qualify leads based on workspace requirements and budget.
Customer Engagement
- Introduce the company's coworking spaces, facilities, membership plans, and pricing.
- Understand customer needs and recommend suitable workspace solutions.
- Answer inquiries and resolve basic customer queries professionally.
Appointment & Site Visit Coordination
- Schedule site visits, workspace tours, and meetings for the sales team.
- Coordinate with prospects to ensure attendance for scheduled visits.
- Send reminders and follow up before appointments.
Follow-up & Lead Nurturing
- Conduct regular follow-ups with interested prospects.
- Maintain engagement with leads until conversion or closure.
- Reconnect with inactive leads and explore potential opportunities.
CRM & Data Management
- Update customer information, call outcomes, and lead status in the CRM system.
- Maintain accurate records of all interactions and follow-up activities.
- Ensure lead data is organized and up to date.
Sales Support
- Work closely with the sales team to convert qualified leads into customers.
- Share customer insights and requirements with relevant stakeholders.
- Support promotional campaigns and occupancy initiatives.
Target Achievement
- Meet daily, weekly, and monthly calling targets.
- Achieve lead generation and appointment-setting goals.
- Contribute to occupancy and revenue growth objectives.
Reporting & Performance Tracking
- Prepare daily and weekly activity reports.
- Track lead progress and conversion metrics.
- Provide feedback on customer preferences and market trends.
Required Skills & Qualifications
- Any graduate or diploma holder.
- Hindi & English (Must)
- 1–3 years of experience in tele calling, telesales, inside sales, or customer service (realestate, coworking, hospitality, or B2B sales experience preferred).
- Strong communication and interpersonal skills.
- Ability to persuade and engage potential clients.
- Proficiency in English and local language(s).
- Basic knowledge of CRM software and MS Office.
- Self-motivated with a target-oriented mindset.
Pay: Up to ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund
Work Location: In person
