Product Owner
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
This role is responsible for the ongoing evolution of Mars’ digital supplier management capabilities. The scope of supplier management includes, but is not limited to, Mars’ Supplier Portal, Supplier Onboarding and Information Management, Supplier Performance and Relationship Management, and Third-Party Risk Management (TPRM) solutions. Additionally, this role is expected to excel in partnering with business and digital stakeholders to identify innovative solutions that align with Mars’ strategic vision and drive value for our businesses.
As the Product Owner, the individual serves as the “voice of the customer” throughout the product delivery lifecycle, ensuring the product vision is clearly communicated across the organization. The role requires leading and motivating cross-functional teams toward defined objectives, managing stakeholder relationships, and supporting enterprise platform implementations within Agile delivery environments.
Responsibilities :
- Define and drive the product vision, roadmap, and strategy for Supplier Management solutions aligned with business objectives.
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Lead end-to-end product lifecycle management for supplier collaboration platforms and related procurement technologies.
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Manage and prioritize the product backlog by balancing business priorities, customer needs, and technical requirements.
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Collaborate closely with Product Managers, Scrum Masters, DevSecOps Leads, architects, and development teams to enable agile delivery and informed product decisions.
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Serve as the voice of the customer by translating business needs into user stories, acceptance criteria, and functional requirements.
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Oversee two or more supplier collaboration capabilities including Mars’ Supplier Portal, Supplier Onboarding and Information Management, Supplier Performance and Relationship Management, and Third-Party Risk Management (TPRM)
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Drive process standardization, automation, and digital transformation initiatives across global supply chain operations.
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Monitor product performance and operational effectiveness through KPIs, dashboards, and reporting mechanisms.
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Facilitate sprint planning, agile ceremonies, UAT, release management, and deployment coordination to ensure successful product delivery.
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Partner with cross-functional stakeholders across procurement, logistics, planning, operations, and IT to align priorities and transformation initiatives.
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Support governance, compliance, risk management, and operational excellence initiatives across the product landscape.
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Lead business rollout planning, change management activities, and stakeholder communications to support adoption and business readiness.
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Seek and implement opportunities to improve the end-to-end capabilities through process intelligence, analytics and AI.
Education & Professional Qualifications
Bachelor's degree in IT or relevant field
Knowledge / Experience
- Relevant industry experience
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Proven track record of taking digital procurement/supplier management solutions products from concept to launch and beyond.
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Experience managing complex product roadmaps and ensuring alignment with business objectives.
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Proven ability to lead and facilitate user feedback workshops and incorporate insights into product development
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Experience working in a technical environment with a broad, cross functional team to drive product vision, define product requirements and coordinate resources from multi-disciplinary teams
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Experience presenting technical concepts to senior business stakeholders
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Experience or foundational knowledge in data analysis and a track record of making data-driven decisions
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Demonstrated experience in conducting user research, defining user personas, and translating user needs into actionable product features
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Excellent communication, collaboration, and teamwork skills.
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Ability to work independently as well as in a team environment, especially with virtual geographically diverse teams
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Ability to produce accurate work under pressure with frequent deadlines
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Creative and resourceful approach to solutioning business challenges and an ability to deliver creative value-added solutions through self-initiative and ownership.
Qualifications
Bachelors - Computer Science, Bachelors - Economics, Bachelors - Information Technology, Bachelors - Marketing, Masters - Business Administration
Certifications
Certified Scrum Product Owner (CSPO) - Six Sigma Global Institute (SSGI), PMI Agile Certified Practitioner (PMI-ACP) - Scaled Agile, Inc.
Required Skills
Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Product Management
Remote Type -
Office
Work Shift -
Flex Time (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
