Job Description (JD) – Front Office Executive / Front Office AssistantPosition Title:
Front Office Executive / Front Office Assistant
Department:
Administration / Front Office
Reporting To:
Admin Manager / HR Manager / Branch Head
Job Summary:
The Front Office Executive is responsible for managing the front desk operations, handling visitors, attending phone calls, maintaining records, and providing administrative support to ensure smooth day-to-day office functioning.
Key Responsibilities:
- Welcome and assist visitors, clients, and guests professionally.
- Handle incoming and outgoing calls, emails, and couriers.
- Maintain visitor records and appointment schedules.
- Coordinate with different departments for meetings and communication.
- Manage front desk cleanliness and office presentation.
- Maintain attendance records and basic office documentation.
- Receive, sort, and distribute official documents and parcels.
- Support HR and administration activities as required.
- Handle inquiries and provide accurate information to visitors/customers.
- Maintain stationery and office supply records.
- Assist in event coordination and meeting arrangements.
- Ensure proper filing and record management.
Required Skills:
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Office, Email handling, Excel).
- Professional appearance and positive attitude.
- Good organizational and multitasking abilities.
- Ability to handle calls and visitors politely.
- Time management and coordination skills.
Educational Qualification:
- Graduate / Undergraduate in any discipline.
- Additional certification in computer applications will be preferred.
Experience:
- Fresher or 1–3 years of experience in Front Office / Reception / Administration preferred.
Salary:
As per company standards and candidate experience.
Working Hours:
As per company policy.
Preferred Qualities:
- Presentable personality
- Customer service oriented
- Polite and disciplined behavior
- Ability to work under pressure
Job Location: Motihari, Bihar
Company Name: Ram Bhavan Ram Hotel & Resort
Work Location: In person
