Hardware ManagementInstall, configure, maintain, and troubleshoot desktops, laptops, printers, biometric devices, CCTV systems, and peripherals.98% system uptime, hardware issues resolved within SLA.Network AdministrationManage LAN, WAN, Wi-Fi, routers, switches, firewalls, VPN, and internet connectivity across Head Office and project sites.99% network uptime, minimum downtime.User Support (Help Desk)Provide technical support to employees for hardware, software, email, printer, and network issues.95% tickets resolved within agreed SLA.Server & Storage ManagementMonitor and maintain servers, NAS, shared drives, and storage devices.Zero data loss, server uptime above 99%.Software Installation & UpdatesInstall and update operating systems, antivirus, licensed software, and productivity tools.100% licensed software compliance.Network SecurityConfigure firewall, antivirus, endpoint security, access controls, and monitor security threats.No major security incidents.Backup & Disaster RecoveryEnsure daily backups, restore testing, and disaster recovery readiness.100% backup completion, successful restore tests.IT Asset ManagementMaintain inventory of laptops, desktops, printers, networking devices, and accessories.Accurate asset register with monthly verification.Vendor CoordinationCoordinate with ISPs, hardware vendors, CCTV vendors, and AMC providers.Timely AMC renewals and issue resolution.Email & User Account ManagementCreate, modify, and deactivate email IDs and user accounts.100% account management accuracy.CCTV & Biometric System SupportMaintain CCTV surveillance, DVR/NVR, access control, and attendance systems.Continuous system availability with minimal downtime.DocumentationMaintain network diagrams, asset records, licenses, passwords, and IT SOPs.Updated documentation with monthly review.Preventive MaintenancePerform regular preventive maintenance of IT infrastructure.Monthly preventive maintenance completed as scheduled.Project Site IT SupportProvide IT infrastructure setup and support for new project offices and sales offices.Timely setup before project launch.Compliance & Data SecurityEnsure IT policies, data privacy, and security compliance are followed.
Pay: ₹15,000.00 - ₹22,000.00 per month
Work Location: In person
