Kaleyra.io Configuration and Provisioning (CNP) Product Owner
This is a Product Owner role for the internal Configuration and Provisioning Service of our CpaaS platform (kaleyra.io) within the Product Team of the CIS (Customer Interaction Suite) BU of Tata Communications.
The role reports in solid line to the Product Manager for CpaaS Core Service.
Configuration and Provisioning team owns CpaaS-related functionalities such as: sign-up and login flow including integration with external Identity Provider for SSO, customer account and subaccount creation and management, platform users creation and management, internal management console for the CpaaS platform, authentication and authorization, role management and role-based access management, integration with other internal BSS/OSS system.
In this role, you need to align with overall product strategy and roadmap and translate that in requirements and priorities for engineering teams to work on.
This role is focused on the inside of the organization needing strict collaboration with and guidance of engineering team related to sprint priorities, quality and timeline of the deliverables to be released in production.
Also, this role will require frequent discussions with other Product Owner and Product Manager for the CpaaS Platform and with internal stakeholders such as TCL Billing/Finance and Operations teams.
You'll work with the Core Service Product Manager, with other Product Owners from kaleyra.io core services and channels, with Engineering and Operations Team and other internal stakeholders contributing to the execution of the product strategy and roadmap.
Following are the main duties the role requires for the Configuration and Provisioning service:
Own and manage the product backlog, ensuring it is well-prioritized, refined, and aligned with business goals