Job Title: Telecaller / Telecalling Executive
Employment Type: Full-time
Location: Remote (candidate current location should be UP)
Experience: 2+ years
Salary:
Job Summary
We are looking for an enthusiastic and confident Telecaller to handle inbound and outbound calls, communicate with customers, generate leads, follow up with prospective customers, and support the sales team in achieving business targets.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Handle incoming customer calls and provide accurate information.
- Explain company products/services clearly to customers.
- Generate leads and identify potential customers.
- Follow up with leads through calls and messages.
- Maintain proper records of calls, leads, follow-ups, and customer interactions.
- Schedule appointments or meetings for the sales team when required.
- Address basic customer queries and resolve or escalate issues appropriately.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Coordinate with the sales and customer support teams.
- Provide regular updates and reports to the reporting manager.
Required Skills
- Excellent verbal communication skills.
- Good Hindi/English communication; knowledge of Marathi or other local languages is an advantage.
- Confident and polite telephone manner.
- Basic computer knowledge and familiarity with MS Office/CRM tools.
- Good listening and convincing skills.
- Ability to handle customer objections professionally.
- Positive attitude and willingness to achieve targets.
- Good follow-up and time-management skills.
Pay: From ₹15,000.00 per month
Work Location: In person
