Location- Perungudi
Timings-9-6/9.30-6.30 pm (Mon-Fri), 2 Sat off in a month, rest Sat-9-2 pm
This position is for women candidates only,'
PositionSummary Responsiblefortheoveralldevelopment,performanceandmaintenanceof thecenter’sactivitiesand operationstoobtainthemaximumefficiency,quality,serviceandprofitabilityfortheorganization.
ScopeandDimensions
Numberofemployeesdirectlysupervised:10(minimum) Numberofemployeesindirectlysupervised:0 ImpactofJob:Ensuringhighqualitybusinessactivitieswithmaximumquality,serviceandprofitabilityforthe organization
KeyResponsibilities
Businessdevelopment
●Promotingthecenterinthebestpossiblewaybyprovidingcustomerserviceexcellencetoparentsand visitors
●Coordinateandleadtours/visitsforprospectiveparentsandvisitors,promotingtheKidoUSPsand presentingthecenter inthebestpossibleway, toensurethecenterachievesand/orexceedstheenrollment targets.Followingupwithleadsregularlytoensurebetterconversionratios.
●Leadtheparentjourney,mappingandmeasuringcustomerservice,atallpointssupportingtheKido brandpromiseandencourageparentendorsement,andmarketingactivities ● Leveragecustomerfeedbacktocontinuallyimprovethecenter’sserviceofferings, fosteringaculture ofcontinuousimprovement.
●Developandupdatecommunicationchannels,suchasnewslettersandSchoolDiary,etcinaccordancewiththeKidoMarketingStrategytopromotethecentertobothexistingandnewparents
●PromotethecenterbyidentifyingnewsworthystoriesforthemediaandPRopportunities
● Guideandregularlyreviewsignages,collaterals, touchpointsetc.,andensurethat thecentermeets KidobrandingguidelinesasdefinedandstipulatedbyCorporateOffice ● Conductresearchintothemarketplace,monitoringchangesanddevelopments
●Monitorcompetitoractivity,analyzingtrendsandbestpracticestostayaheadinthemarketplaceand identifyareasfor improvement.
●Organizeparent/communityeventsinordertoengageparentsatpromotingcenterbrandawareness andenhanceenrolments
● Identifyandengage with key stakeholders such as local businesses, schools, and community organizations to build partnerships that support the growth and visibility of the center.
● Inconjunctionwith the Operations Manager and the Corporate Team, assist with the development and implementation of the school marketing strategy as a key driver of enrolments and ensuring all marketing material, including digital communication is always current
● Datamaintenance
● Incollaboration with the Operations and Academics team, develop an events calendar to support the enrolment activities for the academic year
● ActivateCorporate tie ups as community
creche Logistics:
● TrackandmanageLogistics (current stock maintenance and timely procurement towards exhausted material)
● Ensuretimelyprocurement and distribution of materials to avoid disruptions in daily operations, including ensuring classroom supplies, learning materials, and office equipment are always available
● Overseebusservicesprovided to the children either by KIDO or any other third party vendor Staff Management:
● HelpinRecruitment for all, Annual performance goals, appraisals, counseling them by offering corrective advise and action if performance dips
● Providementorship and career development opportunities for staff to enhance retention and employee satisfaction
● Promoteacultureof inclusivity and diversity in the workplace to create a supportive environment for all employees
● Fosterapositive and motivating work environment, encouraging team collaboration, professional growth, and a strong sense of ownership
● In-servicetraining, workshops to improve staff performance
● Assist inclassif necessary and/or arrange for relief staff in the absence of a teacher ● Attendanceandleavemanagement
● RegularmeetswithTeachers and Other School Staff to manage, review progress and effectiveness of the various programs offered
● Manageparentgrievances and concerns promptly in conjunction with the Teachers Health and safety:
● Followall thehealth and safety protocols for children and staff
● Implementprotocols for managing and reporting incidents effectively, ensuring compliance with regulatory requirements and company policies
●UndertakeFireEvacuationDrillsandotherHealthandSafetyExercisesregularlyandmaintainrecords
● Provideregularhealthandsafetytrainingforstaff,ensuringeveryoneiswell-equippedtohandle emergencies
● MaintainFirstAidBoxandprovide/guideregularFirstAidTraining OtherResponsibilityAreas:
● Coordinatewithexternalvendorsforthesupplyof food,cleaning,andotherrequirements,services, ensuringhighstandardsofcompliancewithhealthandsafetyguidelines WorkingRelationship
1. Internal:Corporateteam,School,Children
2. External:ExistingParents,Leads,Vendors
Knowledge
● Comprehensiveunderstandingof theEducationSystem
● UnderstandingEndtoendprocessof inquirygenerationtoadmissionclosure
● Knowledgeofadministeringofficeprocedures
● Understandingofearlyyearseducationandparenthandling/involvement Skills Thisjobholdermustdemonstratethefollowingskills:
1. MS-Office
2. CRM Competencies(List5-6maincompetenciesrelevanttothejob)
1.BusinessDevelopment
2.Excellentverbalandwritten communicationskills
3.StrategicThinking
4.CriticalThinking
5.TeamLeadandManagement
6. InterpersonalSkills
Education/Experience 1.Education:MBAinMarketing/Bachelor'sdegreeinBusinessAdministration/Equivalentqualification 2.Experience:Minimum4yearsofrelevantworkexperienceinapreschoolorasaCentreHead Licensure/Certification
● NotRequiredbutanycertificationinearlyyearseducationwillbeanaddedadvantage
Share your resume to : [email protected] or 9500026464
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
